Sameo review for Yotpo: Email Marketing & SMS
May 15, 2025
I've been using the application since 2020 (SMS Bump at the time) and now, for no reason at all, the flows of abandoned cart are no longer being sent. The support is useless.
Thank you for being with us since 2020, we truly value your loyalty and long-time support. We’re really sorry to hear about the issue with your abandoned cart flows and that your recent support experience didn’t meet expectations. We’ve reached out via email and followed up to offer a meeting so we can personally help troubleshoot and resolve the issue. We haven’t heard back yet, but we’re still here and ready to assist whenever you’re available. Your experience matters to us, and we’d love the opportunity to make things right. Please feel free to reply to our email or reach out through our support channels, and we’ll make sure your case gets attention.
