Your Store Tools
The reviews show a mixed experience with the app. On the positive side, one reviewer praised the support team as prompt, professional, and highly effective at resolving an issue quickly, even on the free plan. This suggests the app can deliver strong customer service and responsive help when problems arise. On the negative side, another reviewer reported that the app stopped working immediately after subscribing and had remained broken for a month, which points to serious reliability or activation issues. Overall, the feedback suggests that while support may be a major strength, the app itself may have stability or functionality problems for some users.
Review RSS feed
the moment l subscribed it stopped working it's been a month now
I'm so sorry you had troubles. We searched and couldn't find a ticket requesting support. If we missed it, I apologize. We definitely would have loved to have looked at what was going on so we could resolve it. If you want to try it again let us know as we can certainly dig into what you were having issues with and would be glad to find a way to credit you for the difficulties.
We were having a small issue with one of the tools in this app and we are running the free version. The support we received was as prompt and professional as one could hope. They fixed the issue in a very timely manner and we could not recommend this app, and particularly their support of it, any higher. We'd give them 6 stars if we could bonus them.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.