All reviews

Rating Breakdown

  • 5
    98% (120 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 86% (105)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2026

Wonderful support from the team from yoyo Loyalty programm & rewards - today Aysan sorted out the problem quickly.

Using app

4 months

Total reviews

14

Average rating

4.8

5 / 5 Share

May 7, 2026

Nice app. Good features. All in all it's a nice app and it feels easy to navigate. It let you setup your loyalty rewards quick and it's simple to manage your settings. Today I was helped by Daisy with a setupquestion and it went supersmooth so I'm happy with the app in total Everybody at YoYo really tries their best to make it all work for you

Using app

6 days

Total reviews

6

Average rating

4.5

5 / 5 Share

April 29, 2026

Great app, exactly what I required and not forced to upgrade to a $200 pm level or required to upgrade to Shopify Plus like the majority of other apps. I had an issue and reached out to YOYO support and Daisy helped to solve the issue very quickly and in an efficient and professional manner. Thank you Daisy! I can see why that app has a 5* review and this is another.

Using app

About 1 hour

Total reviews

8

Average rating

3.1

5 / 5 Share

April 28, 2026

the custumer service was exceptional, Aida and Luna do the extra effort, my English is limited they even make a meet to explain me how update the app, now works perfect. Thank you Aida and Luna.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2026

Very Helpful getting me set up with points! Willing to go extra mile to help out, and with tech support!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2026

Ben was very helpful and quickly installed the wishlist icon in my store header. Great support, thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Setting up the app so far has been easy, and the only issues I had were quickly resolved by Ben through live chat.

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

April 22, 2026

Great app and amazing support! I've been using YOYO Loyalty Program & Rewards and I'm really happy with it. The referral system is straightforward and easy to navigate. When I had some questions, Jazz was super helpful and cleared everything up quickly. Great customer service makes all the difference! Highly recommend it.

Store

Lackto

Using app

37 minutes

Total reviews

7

Average rating

4.4

5 / 5 Share

April 13, 2026

Great app, but first of all fabulous, prompt, professional support, big thank you for Lara in particular!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Lara is great and helped us set up - thank you!

Using app

About 6 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

April 7, 2026

Really good experience with YOYO so far. Ben, Lily and Aida were very helpful in setting up my Shopify rewards program. I had quite a few questions during the process and they were always responsive and clear in their replies, which made things much easier on my end. They also helped coordinate with their tech team whenever needed, so any issues or clarifications were handled quite smoothly. My website is about to launch, so I’m glad the setup process has been smooth and reassuring. Hopefully the app features perform just as well once we go live. So far, a very positive experience.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Best Loyalty programm app of all we tested. The support is also very cooperative and did help us a lot! Thanks.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2026

Amazing app and Ben helped me in no time to fix an issue on my loyalty landing page 5 out of 5

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 2, 2026

Thank you for your help. I contacted your services to help me with a problem, and your colleague Aysan helped me and provided me with support to resolve the issue.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Thank you very much, I didn't quite understand many settings, so the customer service representative patiently guided me and even provided screenshots to help me follow along step by step.This gives me greater confidence in the website's marketing strategy.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Great customer support

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2026

We’ve had an excellent experience with this loyalty app so far. The setup was smooth, and the interface is very intuitive. We specifically needed a solution to create a VIP tier, and this app delivered exactly what we were looking for. Lily was incredibly helpful throughout the process, guiding us every step of the way and making sure everything was set up. Aida also provided great support, especially when helping us navigate the free plan.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 28, 2026

Best decision for our store Silkfab.com ! I absolutely love the YoYo Loyalty app. It’s super intuitive to set up and has completely changed our customer engagement. The cashback system is fantastic and really encourages repeat purchases. The support team is incredible—big shout-out to Shophie for being so kind and quick with help. Technical team also very expert and quick, they resolved everything within minutes, not days. They are very responsive and truly invested in making it work for us. Best features: Easy, customizable setup Amazing cashback & VIP tiers Shareable wishlists Unmatched Most Fablous fast support

Store

SILKFAB

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 27, 2026

Daisy was super helpful, thank you! Great app :)

Using app

10 minutes

Total reviews

2

Average rating

5.0