YOYO: Loyalty, VIP, Membership

Always helpful and open to receiving suggestions for improvement. Alva and everyone on the team always help us a lot. So far it has been a great experience.

When we migrated to Shopify, everyone recommended Smile.io as the gold standard. We trust that Smile.io will fulfill all the need, however, we believe that being the biggest or newest doesn't mean you can't be the best. After doing deep research, reading countless reviews, and thoroughly testing Yoyo during our trial period, they completely won us over. Functionality: The app is simple, clean, and highly effective without being over-engineered. Whenever we hit a bottleneck or had a feature request, the development team responded immediately. They make quick, decisive product updates, and we are extremely impressed by their efficiency and how much they truly listen to their customers. Customer Service: Easily a 5+ star experience. The support team is fast, friendly, and genuinely helpful. Overall: The Yoyo team is incredibly dedicated. In the fast-paced world of eCommerce where business needs to move fast, having an agile, responsive partner like Yoyo is invaluable

Honestly a great experience getting in touch with the team, Daisy managed to address my request swiftly and action some next steps without any hassle. Would certainly recommend

Outstanding Loyalty Platform with Exceptional Support After evaluating multiple loyalty solutions for our business, we chose YOYO Loyalty and have been extremely impressed with both the platform and the support team. The app provides everything we need in a modern loyalty ecosystem: points and rewards, cashback, store credit, VIP tiers, memberships, referrals, wishlists, back-in-stock notifications, price-drop alerts, POS redemption, customizable loyalty pages, and customer engagement tools, all in a single platform. This allowed us to avoid using multiple apps while creating a premium customer experience. What truly sets YOYO apart is their support. A special thank you to Aida, who has been incredibly responsive, knowledgeable, and patient throughout the setup process. She consistently went above and beyond to answer questions, provide guidance, and ensure our loyalty program was configured exactly as needed. We are currently implementing a multi-tier rewards program with personalized membership cards, VIP benefits, referral rewards, and both online and in-store earning and redemption. YOYO provides the flexibility and functionality required to support our current needs while giving us confidence that the platform can scale with our future growth. If you are looking for a comprehensive loyalty solution for Shopify with a dedicated support team behind it, YOYO Loyalty is an excellent choice. Highly recommended.

Amazing customer support! Adriana was really nice and helped me fix a problem in my store.

Aysan was incredibly helpful! I reached out about customizing my loyalty program to match my store's branding and she went above and beyond. She was patient, responsive, and got everything looking exactly how I wanted. Couldn't have asked for better support

I absolutely love the YoYo Loyalty app! It is super intuitive to set up and has completely changed our customer engagement. The cashback system and rewards are fantastic and really help encourage repeat purchases. A special shout-out to Adriana, who was incredibly helpful and guided me through getting set up on this plan. The customer support is truly top-notch. Highly recommend this app to any merchant looking to grow their store!

Daisy's support is the best!

I scheduled a help call and the team was excellent at answering all my questions. They guided me through where to find things on my Shopify store and made it very easy to learn how to set up what I was looking to do for my rewards program for my shop.

Wonderful support from the team from yoyo Loyalty programm & rewards - today Aysan sorted out the problem quickly.

Nice app. Good features. All in all it's a nice app and it feels easy to navigate. It let you setup your loyalty rewards quick and it's simple to manage your settings. Today I was helped by Daisy with a setupquestion and it went supersmooth so I'm happy with the app in total Everybody at YoYo really tries their best to make it all work for you

Great app, exactly what I required and not forced to upgrade to a $200 pm level or required to upgrade to Shopify Plus like the majority of other apps. I had an issue and reached out to YOYO support and Daisy helped to solve the issue very quickly and in an efficient and professional manner. Thank you Daisy! I can see why that app has a 5* review and this is another.

the custumer service was exceptional, Aida and Luna do the extra effort, my English is limited they even make a meet to explain me how update the app, now works perfect. Thank you Aida and Luna.

Very Helpful getting me set up with points! Willing to go extra mile to help out, and with tech support!

Ben was very helpful and quickly installed the wishlist icon in my store header. Great support, thank you!

Setting up the app so far has been easy, and the only issues I had were quickly resolved by Ben through live chat.

Great app and amazing support! I've been using YOYO Loyalty Program & Rewards and I'm really happy with it. The referral system is straightforward and easy to navigate. When I had some questions, Jazz was super helpful and cleared everything up quickly. Great customer service makes all the difference! Highly recommend it.

Great app, but first of all fabulous, prompt, professional support, big thank you for Lara in particular!