YOYO: Loyalty, VIP, Membership
All reviews
I am just starting to use YOYO loyalty VIp feature and after extensive research and trials, this app seems to accomplish my VIP loyalty rewards I have custom set up for my store. Russell was very prompt and knowledgeable and explained a feature I could use to accomplish my goal for my unique VIP tier system. I also love their internal set up that customer can see like the golden card with the VIP tiers customizable. They also offer to look into developing my unique request in the future. Great CS agents, and app.
Hi Aysan, I wanted to take a moment to recognize your outstanding work recently! Your explanation of the loyalty and referral programs was super clear, comprehensive, and well-articulated. On top of that, huge thanks for jumping on and resolving the bug on the display customization pages so quickly. Your technical knack and clear communication make a huge difference—keep up the amazing work!" EXCELLENT SERVICE!
Good assistance. Will attend to all query patiently
Would recommend YOYO as a loyalty program. Would highly recommend Alva has answered all my questions i had and has solved all my problems.
A good - well structured experience and feature set. The support team is super helpful - especially Adriana. She was kind and helped me through a few qinks, quickly and efficienltly. Would recommend 10/10
Excellent Excellent Excellent. awesome help Miss Jazz
I ran into some issues when setting up the app for my online store. I contacted the support team. Aysan attended to me, she understood the issue and was quick to help. She was easy to speak to and response was quick. Alva also offered to jump onto a call to troubleshoot and solved the issue for me. Great app and excellent customer support service :)
Fantastic support so far! Setup looks intuitive even though you have a ton of settings. I'll get back with updates once I give it a couple of months and gather feedback.
Always helpful and open to receiving suggestions for improvement. Alva and everyone on the team always help us a lot. So far it has been a great experience.
A lot of possibilities, fast and nice support.
When we migrated to Shopify, everyone recommended Smile.io as the gold standard. We trust that Smile.io will fulfill all the need, however, we believe that being the biggest or newest doesn't mean you can't be the best. After doing deep research, reading countless reviews, and thoroughly testing Yoyo during our trial period, they completely won us over. Functionality: The app is simple, clean, and highly effective without being over-engineered. Whenever we hit a bottleneck or had a feature request, the development team responded immediately. They make quick, decisive product updates, and we are extremely impressed by their efficiency and how much they truly listen to their customers. Customer Service: Easily a 5+ star experience. The support team is fast, friendly, and genuinely helpful. Overall: The Yoyo team is incredibly dedicated. In the fast-paced world of eCommerce where business needs to move fast, having an agile, responsive partner like Yoyo is invaluable
Outstanding Loyalty Platform with Exceptional Support After evaluating multiple loyalty solutions for our business, we chose YOYO Loyalty and have been extremely impressed with both the platform and the support team. The app provides everything we need in a modern loyalty ecosystem: points and rewards, cashback, store credit, VIP tiers, memberships, referrals, wishlists, back-in-stock notifications, price-drop alerts, POS redemption, customizable loyalty pages, and customer engagement tools, all in a single platform. This allowed us to avoid using multiple apps while creating a premium customer experience. What truly sets YOYO apart is their support. A special thank you to Aida, who has been incredibly responsive, knowledgeable, and patient throughout the setup process. She consistently went above and beyond to answer questions, provide guidance, and ensure our loyalty program was configured exactly as needed. We are currently implementing a multi-tier rewards program with personalized membership cards, VIP benefits, referral rewards, and both online and in-store earning and redemption. YOYO provides the flexibility and functionality required to support our current needs while giving us confidence that the platform can scale with our future growth. If you are looking for a comprehensive loyalty solution for Shopify with a dedicated support team behind it, YOYO Loyalty is an excellent choice. Highly recommended.
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