All reviews

Rating Breakdown

  • 5
    85% (55 ratings)
  • 4
    5% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 97% (63)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2025

molto soddisfatto del servizio e dell'assistenza clienti

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Federico from the support team is absolutely incredible. Every time I reach out, he is extremely responsive, solves my issues instantly, and always goes above and beyond. He is truly exceptional. The YSMS app itself is amazing — it genuinely boosts conversion rates, the messages work perfectly across all channels, and the support is one of the best I’ve ever experienced. I highly recommend YSMS. Outstanding service and outstanding results.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Great app to increase revenue. Super recommend it!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

La uso ormai da 3 anni e funziona benissimo, consiglioa chiunque non voglia lasciare soldi sul tavolino

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

This app is the best I have used so far. I have been able to convert so many customers with the abandoned checkout flow and even get them to purchase a 2nd and 3rd time with the post purchase flow. Couldn't recommend them enough!

Using app

27 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 7, 2025

I love the app! It's very easy and intuitive, I recommend it to everyone.

Using app

12 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 6, 2025

very limited features and is annoying that you cannot remove their stop sms link which accounts for 50% of the sms message length limit.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear you found YSMS limited in features. We'd love to know which specific tools or options you'd like to see added so we can improve. Regarding the unsubscribe link, it's a legal requirement - particularly when using alphanumeric sender IDs, since recipients can't reply "STOP" to opt out. Keep in mind that in a standard SMS message, the unsubscribe link typically takes up around 25 of the 160 available characters. If you have ideas for new features or suggestions for how we could handle the unsubscribe requirement differently, we'd be happy to hear from you at [email protected]

5 / 5 Share

Oct. 28, 2025

good app, easy to set and good roas will recommend to other

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

So far so good, only a few days in, but it served very well the purpose. I like the fact that is built for Shopify and integrates seamlessly, and also that you pay only for what you use. That's fair. Maybe in the future having a subscription plan after you reach a certain amount of sms sent and have a fixed price, would be awesome!

Using app

1 day

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 25, 2025

Very good. You can pay per message and its not much. The only bad part is you can shorten your links.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 13, 2025

Génial ! Application simple et intuitive. Fonctionne parfaitement pour la France. Le support est réactif et efficace.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

July 28, 2025

Using app

22 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2025

I really like this app — it has helped me solve my SMS marketing problems, and the customer service is always quick to respond. I look forward to continuing to use it.

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 23, 2025

An incredibly easy app to set up and super profitable!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

July 19, 2025

I sent a test message to myself for a shipping confirmation automation and my phone filtered the text message into a spam folder. This app is unusable.

Using app

3 days

Total reviews

12

Average rating

4.3

4 / 5 Share

July 13, 2025

THE BEST APP FOR SMS

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the review! 🙌 We're glad you love the app. If there's anything we can do to earn that 5th star, we'd love to hear your feedback! 😊 Feel free to reach out via chat or at [email protected].

5 / 5 Share

July 8, 2025

It's amazing for abandoned carts!! Even better than email, it really makes you money. And support is also very efficient, quick and kind. Congrats!!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2025

App is as described and support is even better!

Using app

About 11 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

June 30, 2025

Não aconselho a ninguem em portugal usar esta aplicação, cobram o dinheiro e não funciona, estive quase 5 horas a tentar enviar sms e nada funcionou ainda por cima não devolvem o dinheiro pago, não invistam nesta aplicação, não aconselho.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear about your difficulties in using the app. Please note that we have already processed your refund — it may take a bit of time to reflect in your account due to standard bank processing times. Additionally, we've offered extra assistance with onboarding in case you encountered any issues. We're here to help and would be happy to support you further. Just reach out via email or chat.