Rating

4.9

feedback

90

Reviews

chart

#268

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    22%
  • Less than a month
    33%
  • Less than a year
    26%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its easy setup process, accurate tracking capabilities, and excellent customer support. Many users highlighted the quick response times of the support team, with specific mentions of helpful and knowledgeable support agents like Ryan, Peter, and Tanmay. The app's Conversion API integration was also a standout feature, providing clearer data than the standard pixel. Users appreciated the smooth setup process, clean dashboard for tracking various events, and the overall effectiveness of the app in optimizing Facebook ads performance. However, there was one negative review that criticized the app for not being transparent about pricing and perceived slow performance.

Highlights

Positive reviews highlighting easy setup, accurate tracking, and excellent customer support
Praise for quick response times and helpful support agents like Ryan, Peter, and Tanmay
App's Conversion API integration providing clearer data and optimizing Facebook ads performance
Negative review criticizing lack of transparency about pricing and perceived slow performance

Rating Breakdown

  • 5
    98% (88 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 92% (84)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 26, 2026

Great app and great support from Katy

Store

Vance

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

I was able to configure the multi-pixel settings without any issues, and CAPI is running smoothly. When a diagnostic alert appeared in the Event Manager, I contacted support and they checked and resolved the issue on the same day. Their response was quick and precise, which was a great help.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2026

The problem was resolved quickly, and the service was excellent.

Store

Omelivo

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2026

I contacted customer service to be sure of the configuration of the application. The response was quick and everything was correctly explained and then verified. Ryan took care of my request very well. Very professional !

Store

Vanorya

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

good

Store

Veloura

Using app

25 minutes

Total reviews

27

Average rating

4.6

All reviews

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