GRIP6 review for OC Meta Pixel Facebook Pixels
Nov. 13, 2025
I was experiencing technical issues with our facebook pixel (Specifically server side event_source_url parameter being blocked). The official Shopify Facebook and Instagram app wasn't working correctly and it was nearly impossible to get someone from Shopify to look at it. We spent weeks trying to get it fixed only to get the runaround from both Meta and Shopify both pointing fingers at each other. The Shopify AI assistant Sidekick recommended going with a 3rd party app. I downloaded this app and got technical assistance right away from their support. I was able to quickly connect it and disconnect the facebook/instagram app (to avoid duplicate events). It's working great now and the server side issue is fixed.
Thanks so much for the detailed feedback — I’m really glad our team could jump in and get that server-side issue fixed for you! 🙏 Great call disconnecting the Facebook/Instagram app to avoid duplicate events — if you want, we can help review your event setup or optimize deduplication to make sure everything stays clean. 🚀 If anything else pops up, just send us a message — we’ve got your back. 👍
