Nacrelo review for Meta Pixels & Facebook Pixels
Oct. 28, 2022
The app is full of bug, the events are missing a lot in the ads manager... Time to update the servers or something else because your data is very bad compared to competitors.
Thank you very much for leaving us this feedback. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I'm VERY sorry about this, it is not at all what we aim for. We would like to schedule a live call with you so that we can look at the issue and resolve it right away. Can you please check your email and schedule a call at your convenience? I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Peter