Pensimple review for Zapier: Workflow Automation

June 11, 2017

Overall - Zapier allows our small team to work efficiently and automatic the simple mundane things. It is pretty simple to pick up but when you do have questions. the support team I have run into has been great. Pros - have every app imaginable to connect your shopify store (every CRM I've looked at is supported). I was able to setup our first ZAP and get it tested within 15-30 minutes. Cons - I wanted to run two 'Zaps' at the same time but according to their support it wouldn't be allow. 1) Form Submission --> Search & Update Customer 2) Form Submission --> Make a New Customer Ideally, it would search to see if the customer is already in the database and if not, create a new customer. If the customer does exist, it will update them.