Intelligent Controls review for Zapier: Workflow Automation

Aug. 21, 2025

I didn't like the tool or the fee structure (paying for each zap was completely unreasonable and made us look for an alternative). We were attempting to use it to integrate Shopify data into Pipedrive. It was very limited in what it could do, and again, annoyingly expensive since we receive dozens of orders, draft orders and customer contact updates so we decided to pay a consultant to set up the integration using n8n https://n8n.io/. Now we have a full integration that does exactly what we need it to do with no overhead costs and almost no maintenance. When I realized we were still paying for Zapier 6 months later, they did not want to refund any of the fees even though we had not been using their service. My mistake but it was overall, a very disappointing customer experience and i'm so happy that a better alternative exists.