Zapiet Eats ‑ Restaurants
The reviews for the Zapiet app are overwhelmingly positive, with users praising the app's powerful features, seamless functionality, and excellent customer support. Users appreciate how the app supports their operational requirements and provides a consistent customer experience. The support team is highlighted for being responsive, knowledgeable, professional, and friendly, going above and beyond to assist users with implementations, feature requests, and troubleshooting. Overall, users have had a positive experience with Zapiet and commend the team for their hard work and commitment to improving the platform.
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excellent app and service, i love when the founder are so involved with customers to make their product better.
Boyyyy - this review is beyond well deserved. Their developer team and customer facing team are more than amazing. There needs to be a case study explaining how to handle issues with apps, this company nails it. We are using this app to help restaurants in our community with delivery direct to consumer. That was not a function of their app, THEY CUSTOM MADE THAT HAPPEN IN THREE DAYS (and it was a weekend). Asked for Friday and it was ready for use on MONDAY. I know this is unrealistic but they are unrealistic. It comes off crazy but guess what - this is a partnership we are going to keep, without question. Use this app - do not think - just do. Our store is better because of it.
Thank you so much for such an incredible review! Reading your feedback genuinely made our whole team's day. We're absolutely delighted to have you on board and are grateful for the trust you've placed in us. It has been a pleasure collaborating with you so far, and we're especially pleased that we could help bring your vision to life so quickly. We're excited for the journey ahead and look forward to continuing our partnership. As always, if there's ever anything you need, whether it's support, new ideas, or the next big feature, we're only a message away. Thank you again for being part of the Zapiet family! 🚀
We've been a Zapiet customer since 2023, starting with Zapiet Pickup + Delivery before adopting Zapiet Eats for Wendy's PH. currently, we manage 100+ stores, and the platform has somehow been able to support the operational requirements of our online ordering business while providing a consistent customer experience. As part of our development team, we've worked closely with Zapiet on implementations, troubleshooting, and feature requests. Their support team has always been responsive, knowledgeable, professional, and very friendly to work with. They listen to feedback and are willing to collaborate on practical solutions. Overall, we've had a positive experience and appreciate Zapiet's continued commitment to improving the platform. Thank you to the entire Zapiet Development and Support Teams for your hard work, responsiveness, and continued support. We appreciate everything you do.
Hi Mario, Thank you so much for taking the time to share such thoughtful feedback. It has been a pleasure working with the Wendy's PH team throughout your journey with Zapiet and supporting your migration to Zapiet Eats. We're incredibly grateful for the trust you've placed in both our platform and our team over the years. Collaborating with your team has been a fantastic experience, and your feedback has played an important role in helping us continue to improve Zapiet Eats for all of our merchants. We'll be here every step of the way and we look forward to supporting you on the next stage of your journey. Thank you again for your partnership and kind words it means a great deal to everyone here! Best wishes, Kitty
Thank you so much for the amazing 5-star review! We truly enjoyed serving you and making sure you had everything you needed to keep your store just the way you want it. We’re always here to help whenever you need us! -Muiz
We’ve been using Zapiet Eats for our Better Coffee brand, and I have to say — this app is incredibly powerful and packed with features. From store scheduling to order fulfillment logistics, everything is well-thought-out and just works seamlessly. But what truly sets them apart is their Support Team. Every Support Advisor we’ve interacted with has been extremely accommodating, and I’m honestly speechless at how knowledgeable they are about every aspect of their app. They go above and beyond to assist, making every interaction smooth and reassuring. It's rare to find such dedication and expertise in customer support nowadays. Highly recommended for any serious food or beverage brand on Shopify looking for a solid and reliable ordering system!
Hi! Thank you for your amazing feedback! We're thrilled to hear Zapiet Eats and our Support Team have made a real difference for Better Coffee. We truly appreciate your support and look forward to continuing to help your business grow! Best regards, Klaudia from the Zapiet Team
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