Zapiet Eats ‑ Restaurants

We've been a Zapiet customer since 2023, starting with Zapiet Pickup + Delivery before adopting Zapiet Eats for Wendy's PH. currently, we manage 100+ stores, and the platform has somehow been able to support the operational requirements of our online ordering business while providing a consistent customer experience. As part of our development team, we've worked closely with Zapiet on implementations, troubleshooting, and feature requests. Their support team has always been responsive, knowledgeable, professional, and very friendly to work with. They listen to feedback and are willing to collaborate on practical solutions. Overall, we've had a positive experience and appreciate Zapiet's continued commitment to improving the platform. Thank you to the entire Zapiet Development and Support Teams for your hard work, responsiveness, and continued support. We appreciate everything you do.

We’ve been using Zapiet Eats for our Better Coffee brand, and I have to say — this app is incredibly powerful and packed with features. From store scheduling to order fulfillment logistics, everything is well-thought-out and just works seamlessly. But what truly sets them apart is their Support Team. Every Support Advisor we’ve interacted with has been extremely accommodating, and I’m honestly speechless at how knowledgeable they are about every aspect of their app. They go above and beyond to assist, making every interaction smooth and reassuring. It's rare to find such dedication and expertise in customer support nowadays. Highly recommended for any serious food or beverage brand on Shopify looking for a solid and reliable ordering system!

Angelo was great!