Zapiet ‑ Product Options for Shopify

Zapiet ‑ Product Options

Custom Product Options for Cakes, Flowers, Gifts, Gift Baskets

Developer

Rating

4.8

feedback

23

Reviews

chart

#1,992

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    22%
  • Less than a month
    35%
  • Less than a year
    39%
  • More than a year
    0%

Reviews Summary

The reviews for the Zapiet app are overwhelmingly positive, with users praising the excellent support provided by the team. Customers highlighted the proactive and friendly nature of the support team members, such as Betty, Jessica, Zach, Maria, Angelo, and Stephane. The live chat support was particularly appreciated for its quick response times and helpful assistance in resolving issues. Users also mentioned that the app itself is powerful, flexible, and easy to customize, especially for personalized stores. However, there was one negative review where a customer expressed concerns about granting access to their account and experiencing issues with product options not charging for extras at checkout.

Highlights

Excellent customer support
Powerful and flexible app features
Quick response times and effective issue resolution
Concerns about granting access to account
Issues with product options not charging for extras at checkout

Rating Breakdown

  • 5
    96% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 91% (21)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2026

Great support

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave your review. Feel free to reach out anytime you need a hand, always happy to help! Best regards Betty

5 / 5 Share

Dec. 3, 2025

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hi Catherine! Thank you so much for taking the time to leave a review. It was a pleasure assisting you with the app! Please don’t hesitate to reach out anytime you need a hand. Regards Betty

5 / 5 Share

Nov. 6, 2025

I love using Zapiet apps. It's a bonus that their support team is so proactive and friendly (thank you Betty!)

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Jodie! Your feedback made our day! We’re so glad you enjoyed your experience and always feel free to chat with us anytime you need a hand! Best regards Betty

5 / 5 Share

Nov. 3, 2025

Awesome app and Betty is very helpful!

Store

Just Bloom

Using app

9 months

Developer Reply

Hi there! Thank you so much for a wonderful review! It was my pleasure helping you out. If you ever need a hand always feel free to chat to us! Best regards Betty

5 / 5 Share

Oct. 9, 2025

Super, goede service!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Anne, Thank you so much for taking the time to leave us a lovely comment. I am really glad that you've liked my support and that your Zapiet - Product Options is now working as expected ! All the best, Sandy

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more