Zapiet ‑ Product Options for Shopify

Zapiet ‑ Product Options

Custom Product Options for Cakes, Flowers, Gifts, Gift Baskets

Developer

Rating

4.8

feedback

23

Reviews

chart

#1,190

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    22%
  • Less than a month
    35%
  • Less than a year
    39%
  • More than a year
    0%

Reviews Summary

The Zapiet app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by team members like Betty, Jessica, Zach, Maria, Angelo, and Stephane. Users appreciate the responsiveness and proactive nature of the support team, with mentions of quick issue resolution and detailed assistance. The app itself is praised for its functionality, flexibility, and ease of use, especially in conjunction with other Zapiet apps like Zapiet Pickup & Delivery. However, there was one negative review that raised concerns about the support team requesting access to the user's account and issues with product options not charging for extras at checkout.

Highlights

Exceptional customer support
App functionality and ease of use
Integration with other Zapiet apps
Quick issue resolution
Concerns about access to user account and checkout issues

Rating Breakdown

  • 5
    96% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 91% (21)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2026

Great support

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave your review. Feel free to reach out anytime you need a hand, always happy to help! Best regards Betty

5 / 5 Share

Dec. 3, 2025

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hi Catherine! Thank you so much for taking the time to leave a review. It was a pleasure assisting you with the app! Please don’t hesitate to reach out anytime you need a hand. Regards Betty

5 / 5 Share

Nov. 6, 2025

I love using Zapiet apps. It's a bonus that their support team is so proactive and friendly (thank you Betty!)

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Jodie! Your feedback made our day! We’re so glad you enjoyed your experience and always feel free to chat with us anytime you need a hand! Best regards Betty

5 / 5 Share

Nov. 3, 2025

Awesome app and Betty is very helpful!

Store

Just Bloom

Using app

9 months

Developer Reply

Hi there! Thank you so much for a wonderful review! It was my pleasure helping you out. If you ever need a hand always feel free to chat to us! Best regards Betty

5 / 5 Share

Oct. 9, 2025

Super, goede service!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Anne, Thank you so much for taking the time to leave us a lovely comment. I am really glad that you've liked my support and that your Zapiet - Product Options is now working as expected ! All the best, Sandy

All reviews

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