Zapiet ‑ Product Options
Custom Product Options for Cakes, Flowers, Gifts, Gift Baskets
Rating
4.8
feedback
25
chart
#1,663
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
20%
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Less than a month
36%
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Less than a year
40%
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More than a year
0%
Reviews Summary
The reviews for the Zapiet app are overwhelmingly positive, with users praising the excellent support provided by the team. Customers highlighted the proactive and friendly nature of the support team members, such as Betty, Jessica, Zach, Maria, Angelo, and Stephane. The live chat support was particularly appreciated for its quick response times and helpful assistance in resolving issues. Users also mentioned that the app itself is powerful, flexible, and easy to customize, especially for personalized stores. However, there was one negative review where a customer expressed concerns about granting access to their account and experiencing issues with product options not charging for extras at checkout.
Highlights
Review RSS Feed
All reviews
Feb. 25, 2026
The customizations work really well, and the support has been super helpful!
Feb. 16, 2026
Fantastic app – easy to use, great functionality, and above all, top-notch customer service. An easy five stars!
Hi Nick, Thank you for leaving such a lovely review. It has been a pleasure working with yourself and the extended Amy's team to get the store set-up. It is great to hear that you have found Product Options easy to use so far and I look forwards to seeing the store continue to grow! We are always here if you need anything down the road. Best wishes, Kitty
Jan. 23, 2026
Great support
Hi there! Thank you so much for taking the time to leave your review. Feel free to reach out anytime you need a hand, always happy to help! Best regards Betty
Dec. 3, 2025
Hi Catherine! Thank you so much for taking the time to leave a review. It was a pleasure assisting you with the app! Please don’t hesitate to reach out anytime you need a hand. Regards Betty
Nov. 6, 2025
I love using Zapiet apps. It's a bonus that their support team is so proactive and friendly (thank you Betty!)
Hi Jodie! Your feedback made our day! We’re so glad you enjoyed your experience and always feel free to chat with us anytime you need a hand! Best regards Betty
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