Zapiet ‑ Product Options for Shopify

Zapiet ‑ Product Options

Custom Product Options for Cakes, Flowers, Gifts & More

Developer

Rating

4.8

feedback

21

Reviews

chart

#1,463

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    24%
  • Less than a month
    29%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The Zapiet app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by team members like Betty, Jessica, Zach, Maria, Angelo, and Stephane. Users appreciate the proactive and friendly nature of the support team, quick response times, and the willingness to go above and beyond to resolve issues. The app itself is praised for its functionality, with users mentioning the variety of options available and the seamless integration with other Zapiet apps like Pickup & Delivery. However, there was one negative review that raised concerns about the support team requesting access to the user's account and issues with product options not charging for extras at checkout.

Highlights

Exceptional customer support
Variety of options available
Seamless integration with other Zapiet apps
Quick response times
Concerns about access to user account and checkout issues

Rating Breakdown

  • 5
    95% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 90% (19)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

I love using Zapiet apps. It's a bonus that their support team is so proactive and friendly (thank you Betty!)

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Jodie! Your feedback made our day! We’re so glad you enjoyed your experience and always feel free to chat with us anytime you need a hand! Best regards Betty

5 / 5 Share

Nov. 3, 2025

Awesome app and Betty is very helpful!

Store

Just Bloom

Using app

9 months

Developer Reply

Hi there! Thank you so much for a wonderful review! It was my pleasure helping you out. If you ever need a hand always feel free to chat to us! Best regards Betty

5 / 5 Share

Oct. 9, 2025

Super, goede service!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Anne, Thank you so much for taking the time to leave us a lovely comment. I am really glad that you've liked my support and that your Zapiet - Product Options is now working as expected ! All the best, Sandy

5 / 5 Share

Sept. 25, 2025

Always a dream to work with Jessica! She's such a lovely spirit, but also amazingly resourceful. I find myself wanting to contact support just to pick her brain. lolol

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Tammy, Thank you very much for your review and very kind words! It's always a pleasure chatting with you and feel free to pick my brain anytime! Cheers, Jessica

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more