Zapiet ‑ Product Options
Zapiet - Product Options | Unlimited Customization
Rating
5.0
feedback
8
chart
#1,925
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
25%
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Less than a month
38%
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Less than a year
25%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Customers highlight the quick response times, willingness to go above and beyond to solve issues, and the team's dedication to customer satisfaction. The app itself is described as powerful, flexible, and easy to customize, making it ideal for personalized stores. Users appreciate the simplicity and usefulness of the app, as well as its seamless integration with other apps like Zapiet Pickup & Delivery. Some users specifically mention the helpfulness of individual support team members like Pavlo and Kitty. Overall, the app is highly recommended for its functionality and the outstanding support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 11, 2025
I had an issue with the app not working with my store. As soon as I reached out to them, they had some on it. It was a little more complicated that we 1st thought. The had it fixed by the next morning! Thank you.
April 9, 2025
This is genuinely one of the best experiences I’ve had with an app on Shopify. I accidentally caused an issue on my end, and the support team went above and beyond to not only fix it, but to do so quickly and kindly. This isn’t the first time I’ve needed help—and both times, their support was exceptional. They’re fast, helpful, and truly care about making things right for the user. It's rare to find a team so committed to customer satisfaction. Beyond the support, the app itself is fantastic. It’s powerful, flexible, and makes customizations easy—especially for those of us running more personalized stores. I’d recommend it to anyone who needs both functionality and a support team that actually has your back.
Hi Paulina, Thank you so much for your lovely review and kind words! We're so glad to hear you've had a great experience with both our Zapiet Product Options app and our support team. Your recommendation means a lot to us! If you have any questions down the road or need any assistance, please do not hesitate to send us a message. Warm regards, Jessica
March 27, 2025
Brilliant support! They were super helpful and quick to sort everything out. Definitely recommend!
Suzy, thank you so much for such a lovely review! We’re super happy to hear that you had a great experience with our team! If you ever need anything, don’t hesitate to reach out—we’re always here to help! -Jeanette
March 25, 2025
the app is simple but very useful, the support is amazing!
Hi David, It's so wonderful to read your review - thank you so much for taking the time to write it! It was a pleasure speaking with you and getting your Product Options all set up on your product pages. Don't hesitate to reach back out if you have any other questions. Always here to help! (: Cheers! Anggy
March 18, 2025
Great app! I needed some adjustments and the promptly support did them for me. 5 Stars to Pavlo from the support team for his patience.
Hi, I am extremely thankful for your review and the recognition of my work. The whole team is here to support you, don't hesitate to reach us any time! We hope you will enjoy using Product Options and it will be helpful for your business. Warm regards, Pavlo
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