Zapiet ‑ Product Options
Custom Product Options for Cakes, Flowers, Gifts, Gift Baskets
Rating
4.9
feedback
26
chart
#1,194
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
19%
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Less than a month
35%
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Less than a year
42%
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More than a year
0%
Reviews Summary
The Zapiet app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the ease of use, great functionality, and quick responses to queries. The app offers a wide range of customization options and is particularly praised for its live chat support, which users find efficient and helpful. However, some users have mentioned the need for better language translation options and experienced minor issues with product options not charging for extras at checkout. Overall, the Zapiet app is highly recommended for its features and dedicated customer support.
Highlights
Review RSS Feed
All reviews
March 9, 2026
Amazing app and even more amazing customer service. Without this app, our store would not exist. We have loads of different product options and we were able to set it all up with Zapiet app. If you are interested in seeing it live, have a look at https://pisiehe.ee Whatever we have asked, there’s been a quick and helpful reply. All support team members have been exceptional. Can’t thank them enough! There’s only one thing we are waiting for – the option translations. Currently we have had to write them in both languages. But if we had more than 2 languages, it would be complicated.
Feb. 25, 2026
The customizations work really well, and the support has been super helpful!
Hi Megan, I really appreciate you taking the time to leave such a nice review! I'm also so happy to hear that you are pleased with the customization of our Product Options app. If you have any other questions down the road, please do not hesitate to send a message. Cheers, Pavlo
Feb. 16, 2026
Fantastic app – easy to use, great functionality, and above all, top-notch customer service. An easy five stars!
Hi Nick, Thank you for leaving such a lovely review. It has been a pleasure working with yourself and the extended Amy's team to get the store set-up. It is great to hear that you have found Product Options easy to use so far and I look forwards to seeing the store continue to grow! We are always here if you need anything down the road. Best wishes, Kitty
Jan. 23, 2026
Great support
Hi there! Thank you so much for taking the time to leave your review. Feel free to reach out anytime you need a hand, always happy to help! Best regards Betty
Dec. 3, 2025
Hi Catherine! Thank you so much for taking the time to leave a review. It was a pleasure assisting you with the app! Please don’t hesitate to reach out anytime you need a hand. Regards Betty
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