Zapiet ‑ Product Options for Shopify

Zapiet ‑ Product Options

Custom Product Options for Cakes, Flowers, Gifts, Gift Baskets
Developer
Zapiet
Rating
4.9
Feedback
31
Reviews
Chart
#2,363
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Zapiet app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Many users highlighted the quick response times and efficiency of the customer service representatives, mentioning specific team members who were particularly helpful. The app itself was commended for its ease of use, customization options, and seamless integration with other apps like Zapiet Pickup & Delivery. However, there were a few users who experienced issues with the app, such as language translations and product options not charging correctly at checkout. Despite these minor issues, the majority of reviewers highly recommend the Zapiet app for its features and outstanding support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 16%
Less than a month 35%
Less than a year 45%
More than a year 3%
All reviews
5 / 5 Share
Aug. 31, 2026

Very Thorough and Helpful!

Store Using app Total reviews Average rating
Custom Sign Sisters 24 days 2 5.0
5 / 5 Share
Aug. 25, 2026

Billy from customer service was so helpful and was promptly able to troubleshoot the issue we were having. Thank you!

Store Using app Total reviews Average rating
5 / 5 Share
July 13, 2026

Awesome!

Store Using app Total reviews Average rating
Sense of Taste About 1 year 8 5.0
5 / 5 Share
June 19, 2026

customer service is very prompt & efficient!!

Store Using app Total reviews Average rating
Mabel Mae's Bakery 11 days 4 5.0
Developer Reply

Hi Nicole! Thank you so much for your lovely review! It was truly a pleasure helping you today. Remember, if you ever need a hand, just give us a shout anytime. We're always here for you! Best regards Betty

5 / 5 Share
May 14, 2026

Nandita from Zapiet was very helpful!!!!

Store Using app Total reviews Average rating
Maven & Grace 15 days 4 5.0
Developer Reply

Hello Averi, Thank you for the amazing review and your thoughtful words. I really appreciate it. It was a pleasure helping you resolve the options layout issue, and I’m so glad everything is now working smoothly. Thank you again for your support! Regards, Nandita

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