Zapiet ‑ Product Options
The reviews for the Zapiet app on Shopify are overwhelmingly positive, with customers praising the excellent customer service and support provided by the team. Many users highlighted the prompt and efficient assistance they received, with specific mentions of helpful team members like Nandita, Betty, Jessica, and others. Customers appreciated the app's functionality, ease of use, and the ability to customize their store effectively. The support team was commended for going above and beyond to resolve issues quickly and efficiently, even for non-paying customers. However, there was one negative review mentioning suspicion around granting access to the account and issues with product options not charging for extras at checkout.
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customer service is very prompt & efficient!!
Hi Nicole! Thank you so much for your lovely review! It was truly a pleasure helping you today. Remember, if you ever need a hand, just give us a shout anytime. We're always here for you! Best regards Betty
Nandita from Zapiet was very helpful!!!!
Hello Averi, Thank you for the amazing review and your thoughtful words. I really appreciate it. It was a pleasure helping you resolve the options layout issue, and I’m so glad everything is now working smoothly. Thank you again for your support! Regards, Nandita
Amazing app and even more amazing customer service. Without this app, our store would not exist. We have loads of different product options and we were able to set it all up with Zapiet app. If you are interested in seeing it live, have a look at https://pisiehe.ee Whatever we have asked, there’s been a quick and helpful reply. All support team members have been exceptional. Can’t thank them enough! There’s only one thing we are waiting for – the option translations. Currently we have had to write them in both languages. But if we had more than 2 languages, it would be complicated.
Hi there, Thank you very much for your wonderful review! We're thrilled to hear that Zapiet - Product Options has become an important part of your store. It’s been a pleasure working with you to ensure the app meets your needs perfectly. All the best, Sandy
The customizations work really well, and the support has been super helpful!
Hi Megan, I really appreciate you taking the time to leave such a nice review! I'm also so happy to hear that you are pleased with the customization of our Product Options app. If you have any other questions down the road, please do not hesitate to send a message. Cheers, Pavlo
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