Zapiet ‑ Product Options for Shopify

Zapiet ‑ Product Options

Custom Product Options for Cakes, Flowers, Gifts, Gift Baskets
Developer
Zapiet
Rating
4.9
Feedback
32
Reviews
Chart
#2,524
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the quick and helpful customer service provided by the support team. Customers appreciate the responsiveness and efficiency of the support staff, mentioning specific names like Billy, Betty, Jessica, and others who have been exceptionally helpful. The app itself is described as easy to use, with great functionality and customizations that work well. Users also highlight the app's ability to handle various product options seamlessly. However, there is one negative review mentioning a suspicious request for account access and issues with product options not charging correctly at checkout.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 16%
Less than a month 34%
Less than a year 41%
More than a year 9%
All reviews
5 / 5 Share
Oct. 6, 2026

Quick response time, and always helpful. Even if it takes time to sort out, they always follow up and make sure that things are working properly.

Store Using app Total reviews Average rating
Diddle and Zen Over 1 year 4 5.0
5 / 5 Share
Aug. 31, 2026

Very Thorough and Helpful!

Store Using app Total reviews Average rating
Custom Sign Sisters 24 days 2 5.0
5 / 5 Share
Aug. 25, 2026

Billy from customer service was so helpful and was promptly able to troubleshoot the issue we were having. Thank you!

Store Using app Total reviews Average rating
5 / 5 Share
July 13, 2026

Awesome!

Store Using app Total reviews Average rating
Sense of Taste About 1 year 8 5.0
5 / 5 Share
June 19, 2026

customer service is very prompt & efficient!!

Store Using app Total reviews Average rating
Mabel Mae's Bakery 11 days 4 5.0
Developer Reply

Hi Nicole! Thank you so much for your lovely review! It was truly a pleasure helping you today. Remember, if you ever need a hand, just give us a shout anytime. We're always here for you! Best regards Betty

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.