Zapiet ‑ Product Options
The reviews for the Zapiet app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, helpful assistance, and proactive nature of the support staff, with specific mentions of team members like Betty, Nandita, Jessica, and others. The app itself is praised for its ease of use, great functionality, and customizability, making it essential for many store owners. However, there are some minor concerns mentioned, such as the need for better language translation options and occasional issues with product options not charging correctly at checkout. Overall, the app is highly recommended for its features and outstanding support.
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Nandita from Zapiet was very helpful!!!!
Hello Averi, Thank you for the amazing review and your thoughtful words. I really appreciate it. It was a pleasure helping you resolve the options layout issue, and I’m so glad everything is now working smoothly. Thank you again for your support! Regards, Nandita
Thank you for the great support during our theme changes. Betty has provided all the necessary support to make it worked. It is an excellent services, also the app itself is getting more stable
Hi Louis! Thank you very much for your wonderful review. It was also a pleasure to assist you with the app and make sure your updated theme was working perfectly. If you ever need any help, please don’t hesitate to reach out anytime. Best regards Betty
Amazing app and even more amazing customer service. Without this app, our store would not exist. We have loads of different product options and we were able to set it all up with Zapiet app. If you are interested in seeing it live, have a look at https://pisiehe.ee Whatever we have asked, there’s been a quick and helpful reply. All support team members have been exceptional. Can’t thank them enough! There’s only one thing we are waiting for – the option translations. Currently we have had to write them in both languages. But if we had more than 2 languages, it would be complicated.
Hi there, Thank you very much for your wonderful review! We're thrilled to hear that Zapiet - Product Options has become an important part of your store. It’s been a pleasure working with you to ensure the app meets your needs perfectly. All the best, Sandy
The customizations work really well, and the support has been super helpful!
Hi Megan, I really appreciate you taking the time to leave such a nice review! I'm also so happy to hear that you are pleased with the customization of our Product Options app. If you have any other questions down the road, please do not hesitate to send a message. Cheers, Pavlo
Fantastic app – easy to use, great functionality, and above all, top-notch customer service. An easy five stars!
Hi Nick, Thank you for leaving such a lovely review. It has been a pleasure working with yourself and the extended Amy's team to get the store set-up. It is great to hear that you have found Product Options easy to use so far and I look forwards to seeing the store continue to grow! We are always here if you need anything down the road. Best wishes, Kitty
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