Rocksolid Audio review for Zendesk

Feb. 23, 2023

The worst experience ive ever had with a company in terms of customer support. Matthew Dunn in particular but also Marvin and patrick. All treated me with complete contempt and dis interest and on multiple occasions was just left waiting mid live chat. was told to wait while they looked something up. 45 mins later they just stopped responding. This happened at least 5 times. then when i viced my annoyance at this Matthew Dunn revoke my trial support and then my trial itself. AVOID THIS COMPANY. I tried all the big ones freshdesk, zendesk etc. Gorgias was easily the best. start with gorgias people. honestly youll thank me.