NOVU review for Zendesk

1 / 5

Nov. 6, 2023

The worst plugin I have ever used. I was really hopeful about Zendesk but left bitterly disappointed. The set up process is horrendous and extremely confusing. ZERO customer service when trying to reach out for help, instead you just speak to a useless robot who is no help. Do not waste hours of your time with Zendesk. After spending hours I am a no further forward and very frustrated. They tried to charge my credit card over £8,000 for an annual fee, luckily for me it got flagged by my bank and wasn't taken.

Store

NOVU

Using app

1 day

Total reviews

3

Average rating

2.3

Zendesk for Shopify
Zendesk
2.9 star
161 reviews

Omnichannel customer service and engagement platform

Developer
Shopify App Store