Figured'Art review for Zendesk
July 20, 2020
Good to see some developer responses. App works as expected and saves us a lot of time. Unfortunately it matches the order based on the primary email address in Zendesk, which oftentimes is different. It would be good if it also matched by secondary email addresses and/or Shopify order number set in Zendesk.
Developer Reply
Thanks for your review! We're making some major updates to the integration at the moment including how we match orders to customers in the app, using the phone number or some other account attributes. Would you be interested in joining the Early Access Program for the updated integration? Sign up here: http://goto.zendesk.com/shopify David
Developer
Shopify App Store