Chipotle Goods review for Zendesk
Aug. 6, 2020
I want the app to be able to use my Zendesk and see the order info directly there, but I don't want to use the chat feature in the site. So far I am unable to remove that even if I disable the widget. I ended up removing the entire app but I would like to be able to use it. Any advice? Thanks
Hi Chipotle Good, Thanks for letting us know about your problem, we'll have a look into it and hopefully we can resolve this quickly. Would you be able to raise a ticket by emailing [email protected] and I'll keep an eye out for your ticket. In the meantime, we've just launched a new Zendesk<>Shopify integration which is in an Early Access Program. You can use the new integration to turn on/off the Web widget from within Zendesk, whilst still using the sidebar apps. Here's a link to sign up to the EAP: https://support.zendesk.com/hc/en-us/community/posts/360038589674-What-is-the-new-Shopify-integration-and-how-do-I-sign-up- Thanks, David
