MilaMela.com review for Zendesk

1 / 5

Nov. 1, 2020

Terrible support! I want to delete the app but the widget stays on my website no matter what I do. Support tells me my issue is resolved when nothing is resolved! Even if you submit a query/complaint/support ticket on their website it dies not go through.

Using app

21 days

Total reviews

5

Average rating

3.4

Developer Reply

Hi MilaMela, Really sorry to hear about this and hopefully I can help. I can see from your ticket that we sent over some instructions to remove the widget code. Have you been able to make the required changes? Happy to jump on a call to walk through the updates required. Thanks, David

Zendesk for Shopify
Zendesk
3.0 star
160 reviews

Omnichannel customer service and engagement platform

Developer
Shopify App Store