IMG Home review for Zendesk
Feb. 24, 2021
Flimsy integration with Shopify, I had a lot of problems, technical support was weak and inefficient even if I had a paid plan. Still waiting for them to be fixed. Ironically it is a customer support solution company but customer support is very bad. They never replied to my emails so I had to look for a solution by myself, this is not what I was expecting when I started a paid plan. I can see I am not the only one having issues.
Developer Reply
Hi IMG Home, Really sorry to hear about the experience you've had! I've tried searching for your emails from this side but need more details to help solve your problem. Would you be able to email [email protected] so I can help? Thanks, David
Developer
Shopify App Store