Live Chat by Combidesk for Shopify

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Developer
View on App Store

Rating

4.7

feedback

27

Reviews

chart

#13,613

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    81%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with most users praising its effectiveness in increasing conversions and connecting with customers. Users appreciate the ease of use, reliability, and value the app provides. Many merchants have reported a boost in sales and customer satisfaction after implementing the app. Features like proactive communication, real-time analytics, and mobile accessibility have been highlighted as particularly beneficial. However, there are a few negative reviews mentioning difficulties with installation and lack of support, which have led to frustration and disappointment for some users.

Highlights

Effective in increasing conversions and connecting with customers
Ease of use and reliability
Boost in sales and customer satisfaction
Proactive communication and real-time analytics
Difficulties with installation and lack of support

Rating Breakdown

  • 5
    93% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 100% (27)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 8, 2019

I used this app hoping to get conversions. It worked!!! Answering simple questions while customers are shopping helps make the conversion.

Store

GO-KOT

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 2, 2018

It's a great chat app. We've been using it for years.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 4, 2018

Have been using LiveChat for a while now it's reliable and easy to use. Huge support, and keep up the good work!

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 30, 2018

Terrible app. Buyer beware. Would not let me create an account, their own chat help was of no help, and even after trying again. Worthless.

Using app

44 minutes

Total reviews

4

Average rating

3.0

All reviews

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