All reviews

Rating Breakdown

  • 5
    86% (49 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 8, 2019

I used this app hoping to get conversions. It worked!!! Answering simple questions while customers are shopping helps make the conversion.

Store

GO-KOT

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 12, 2018

I love this app. As the first app to me for my business as a chat it was great. I have advance in my app choice eith other features. The app doesn't upgrade. Thanks

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

It's a great chat app. We've been using it for years.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 4, 2018

Have been using LiveChat for a while now it's reliable and easy to use. Huge support, and keep up the good work!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2018

I've been able to secure so many more orders as customers have chatted through their hesitations, received answers and ended up happy with their order!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2018

This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 17, 2018

great app for connecting with customers, it adds professionalism to your store looks, allows customers to leave a message after hours, there is few limitations on the free version, but after all this is a great app, I'd definitely recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2018

I have had Live Chat by Combidesk for a few months now. It was super easy to integrate into my Shopify store. Monthly cost is very attractive as compared to other providers. I love that I can see detailed activity of consumers on my website. Highly recommend this app!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

Love Combidesk, use it for many years ! It allows me to reach easily my customers, answer their questions, see what they are interested in on my shop ... can't do without it !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

I absolutely love this app for my shopify store. I love being able to see my customers navigate my store in real time, so even if they don't buy or become a abandoned cart I'm able to see what they were looking at. This app makes speaking to my customers so convenient. I've had this app since I first opened my shopify store and I don't plan on getting rid of it ever. I also love the fact that it shows me if my customers are on desktop or mobile and it also shows me what operating system they are using.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2018

easy to install and to customize the design. was a little hard to figure which site i needed to make an account with to log into the chat account but i figured it out. Great for the busy season, and has a feature for an away message if you forget to log off!!!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2018

Easy to install and very useful to get in contact with customers. 100% recommended!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2018

Super simple and works excellent! Very good feature for stores who want to stay connected with potential customers! Good investment!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2018

It works very well. You can access chats from mobile & desktop which is very useful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2018

Great feature for stores who want to stay connected with potential customers! Well worth the investment!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2017

i really recommend this App . quick easy . very useful for keeping your customer happy.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2017

Great app, extremely easy to use!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2017

A great user friendly app that does exactly what it says it would. The icing on the cake, the backend help support is awesome. They were really prompt with replies and follow ups. Highly recommended and a must-have for any online shop.

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 15, 2017

Great app! Would definitely recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0