Live Chat by Combidesk

Dec. 27, 2017

A great user friendly app that does exactly what it says it would. The icing on the cake, the backend help support is awesome. They were really prompt with replies and follow ups. Highly recommended and a must-have for any online shop.

Dec. 15, 2017

Great app! Would definitely recommend

Dec. 7, 2017

Very useful app and easy to use. Would definitely recommend it!

Nov. 28, 2017

Customers ask questions on Zendesk and I am able to answer them instantly. It has resulted in many sales for us as a result! I would highly recommend this app for any online business.

Nov. 23, 2017

A must-have app. I am able to proactively communicate with customers and resolve customer enquiries promptly. I am also able to see pages and what is in the shopping cart so that I can incentivise potential customers to purchase. I highly recommend this app to any store owner.

Nov. 21, 2017

We joined 2 months ago and Zendesk has been fantastic! Very useful for customers and it reduces the number of phone calls. Also increased sales! I would highly recommend this App.

Nov. 9, 2017

I have been able to drive conversions on my store and connect with my customers on a much greater level. Software is great, great features. I can even see what they are looking at and what is in their cart!

Nov. 9, 2017

It has helped me convert customers and answer questions. Great app.

Nov. 7, 2017

Zendesk Chat has been an invaluable app for our Store. Over 70% of our conversions are from customers that have spoken to us prior to purchase on Zendesk Chat. Using Zendesk on your mobile you can carry your store wherever you go! Brilliant!!

Oct. 31, 2017

Very useful to offer the best customer service.

Oct. 31, 2017

Great app! Very useful! Makes each sale personal!

Oct. 21, 2017

Great app, we have been using it for a long time and always works smoothly.

Oct. 18, 2017

We have been using Zendesk chat this year and has enabled us to win sales we may not have received. By chatting online to our customers, we can advise which products to purchase to suit their needs. This app is great and easy to use. Many thanks from the PVC Safety Signs team.

Oct. 17, 2017

I have been using this app for the last few months. I can confirm this app is very good for chatting with online customers. Many thanks from the Safety-label team.

Oct. 4, 2017

This has been an amazing app. For starters the setup was so quick and simple. This is a feat tool for being able to communicate real time with my customers. It has been such a huge help having this app. I’ve been able to quickly respond to customer inquiries about products, shipping and payment questions. Awesome. I would totally recommend this app to anyone. teaseandtouchboutique.com

Sept. 29, 2017

It was a little confusing to setup because we thought Zendesk was all encompassing but once we got that worked out it was easy to install and is great to use.

Sept. 22, 2017

BAD BAD experience with these guys. 3 parties involved "Zendesk", "Zopim" and "Combidesk" I had to create a few account before I could use the chat app on my website. The customer care doesn't have an idea why this app is $5 on Shopify and who will support it after the trial ends. Spent 2 hours to sort an app installation. VERY FRUSTRATING

Sept. 18, 2017

This is a great program. I love the app and the customizable features of the chat box!

Sept. 9, 2017

This app really helps in increasing our chances of making a sale, why? Because we think it's important to answer customer's questions about our product and handling objections before they leave our site. Customers love it when they know there is a live person to chat with them and they could get their questions answered immediately. Also the button appearing always on the bottom following your page scrolls is great, and they can always contact us whether we are online or offline. Works and looks great on mobile view too! We also love the analytics/dashboard features too. I highly recommend this app for ecommerce websites.

Sept. 5, 2017

Excelent app!! I hardly recommend it. The chat is great, very easy to use and set up. We consider this app essencial for our business to give a better service to our customers, because it help to increase our sales. I have tried other chats, but I prefer Zopim because they have excelent service, you can integrate over multiple websites and it works perfectly. Thank you Zendesk! Good job!