All reviews

Rating Breakdown

  • 5
    90% (112 ratings)
  • 4
    8% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

Feb. 28, 2023

Really great, simple and easy platform to integrate with your carrier. Very easy to use and set up with great help if you get stuck.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I have been using Zenstores for many years now and cant fault it Imports all orders in from Shopify, eBay, Amzon and more and then enables me to print Royal Mail and DPD labels for those orders with a couple of clicks. Multiple Shopify stores - no problem. Same with eBay and Amazon too Everything intergrates well and almost never goes wrong but if it does the team are available by chat/email/phone and will resolve things quickly 10 out of 10 for me

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Integrations Very easy all Marketplaces. Support excellent very highly Recommended Cheaper than many other software.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

This app has been invaluable for our business. The customer support is second to none. Can't fault anything.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

Does exactly what we do with good integrations - Support worked with me to test new functionality that solved some niche use cases for us. Recommend

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I will pass on your feedback to our customer success team! Don’t hesitate to give us a message if there’s anything else we can help you with. Thanks again, – the Zenstores team

5 / 5 Share

Oct. 27, 2022

We have been using Zenstores for a couple of years and it has made our picking and shipping of orders so much easier enabling us to use multiple couriers and integrated labels. Whilst we dont have many issues, when we do or there are general questions then the support is fantastic

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We are so happy to be helping great businesses like yours speed up your shipping. Thanks again, – the Zenstores team

5 / 5 Share

Oct. 25, 2022

Really happy with Zenstores - we love pulling all our orders into one interface in the morning so we can see what needs printing for that day and then generating a combined invoice with the shipping label on the same page. Cuts down on time and mistakes from how we had to do this previously which was to print orders separately from the 3 stores we sell on then generate the shipping label and match it to the order. We've tried other shipping solutions in a bid to find a provider that includes Not on the High Street.com as one of their integrations but we keep coming back to Zenstores for it's complete ease of use and great customer service. We now use the CSV upload for Not on the High Street which is easier than we thought, we just have to mark the orders as despatched manually as there's no link back to the store. A bit of a niggle has been having to apply postage individually to international orders but it turns out that's down to the shipping company you use. We're in the process of switching to DPD so will be able to bulk apply postage to international orders with the same dimensions/weight etc which will save a lot of time. The best thing about Zenstores is how easy it is to get a human on the phone - I think they even have a separate number for despatch enquiries so if we're having a problem generating a label for a specific order they can usually help us right away. Overall fantastic product/service!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such an extensive review! Hearing how well Zenstores fits into your daily routine is amazing. We are really proud of our customer success team at Zenstores too, so it’s great to hear how valuable they are to you and your business. Thanks again, – the Zenstores team

5 / 5 Share

Oct. 3, 2022

This is our preferred shipping platform - easy to use and excellent support from ZenStores always on hand when you need them

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, we really appreciate it! – the Zenstores team

5 / 5 Share

Oct. 1, 2022

Good integration, works well with our stores Great value for money Pleased we made the change from our other provider

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are pleased to hear that Zenstores is saving you time & money shipping orders. Thanks again, – the Zenstores team

5 / 5 Share

Sept. 29, 2022

There are very few cost-effective apps that integrate with DHL UK and work seamlessly with Shopify. We found Zenstores after a nightmare with a previous third-party shipping tool. That previous tool regularly had outages, the printer software was not fit for purpose, and customer service was outrageously rude. Zenstores is an absolute breath of fresh air in comparison, and we haven't had a single problem. Harry responded within minutes to every query as we got set up, with straightforward answers and solutions. Also brilliant that the trial offers 100 free shipments - more than enough to determine if Zenstores is for you (which it probably will be).

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We couldn’t have put it better ourselves, thank you for such a great review! I have passed on your feedback to our customer success team. Thanks again, – the Zenstores team

5 / 5 Share

Sept. 23, 2022

We have been using them for a few years now after our last provider quadrupled the prices. The service is flawless. Only had a couple of down times and that was for a few minutes. Support is probably the best on any similar platform. They are also constantly striving to improve , with upgrades regularly. Not sitting on their laurels raking in the money.. makes a pleasant change!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for the great review! I’ll be passing this feedback to the customer success & development team. Thanks again, – the Zenstores team

5 / 5 Share

Sept. 13, 2022

Zenstores is the most reliable and seamless shipping software I've used. I've tried a few, and this is the best. Been shipping for about 5 years now, and couldn't do without it.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We love working with your business! Thanks again, – the Zenstores team

5 / 5 Share

Sept. 7, 2022

As an app it works great with shopify, but it's the Zenstores back-end that provides you with the seamless multi-channel dispatching system. It's a system that my business has used for over 4 years and it's indespensible. Allowing us to view all selling channels (including our big 4: shopify, ebay, amazon and etsy) under one system. We can merge orders, manage requests, view SKU's and assign weights and process our postage based on these details. Then at the end of the day, click dispatch and every channel and every customer is notified. I've used other tools and they are bloated, but zenstores just works. It's a system that my staff and I can't do without. It also comes with financial stats system, as it's dififcult to see overall turnover on each channel, this gives you a per day/month earnings report. Once you've integrated the sales channels, your left to integrate the majority of delivery services (inc Royal Mail & DPD). It's an amazing system that I highly recommend.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! Hearing first-hand how seamlessly Zenstores integrates with Shopify is great and we are happy to be a part in helping your business grow. Thanks again, – the Zenstores team

5 / 5 Share

Sept. 6, 2022

We have been using Zenstores for about 4 years, they have been incredibly reliable during this time. Since we started they have added more features which helps us as we grow. The support service is responsive and helpful. The main dashboard is super user friendly, all in all a good solution for businesses starting out as well as those who are established.

Using app

Over 3 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Sept. 1, 2022

Help available whenever needed, which is really useful. They have a friendly team, problem solved quickly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We pride ourselves on our customer success team here at Zenstores, so I’ll be sure to pass on your amazing feedback. Thanks again, – the Zenstores team

5 / 5 Share

July 21, 2022

Good app. Speeds up the process. Customer service is good. Price is currently fair. Desperately waiting for them to add a feature to pull through customers requests for safe places. Hopefully it's high on their agenda!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, I have passed this feedback over to our development team. We are always looking out for new features and ways to improve our platform, so we really appreciate you taking the time. Thanks again, – the Zenstores team

5 / 5 Share

July 20, 2022

We absolutely love Zenstore! It's a great system to link all of our orders and makes dispatch so much easier! The team are great on live chat, they get back to you and help you out super fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! It’s great to hear that Zenstores is speeding up how your business ships, I’ll make sure to pass your feedback on to our customer success team. Thanks again, – the Zenstores team

4 / 5 Share

July 12, 2022

I use this app daily for the business I work for, we have over 200 orders most days and I can say this is one of the best integrated apps to use alongside Shopify. Easy to use and easy to train staff to use. What would make it even better would be a holding tab, where I could keep orders till a later date to print. Would highly recommend Zenstores App

Using app

Over 4 years

Total reviews

2

Average rating

2.5

Developer Reply

Hearing how easy Zenstores is to use between different staff is great, and thank you for leaving such a fantastic review! I have passed your suggestion on to the development team also. Thanks again, — the Zenstores team

5 / 5 Share

June 30, 2022

This app is a godsend to my business. It takes all the complexities and manual work away from despatch with just one click. The Zenstores team are very supportive, easy to reach and finds resolutions quickly and efficiently. I would recommend Zenstores for any e-commerce business. Well done!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! We are all about saving growing businesses time & money here at Zenstores, so this is great to hear! Thanks again, — the Zenstores team

5 / 5 Share

June 23, 2022

This app is invaluable to our business and our fulfilment house who recommended it to us. It takes all the complexities and manual work away from despatch in just one click (and the team are incredibly supportive, speedy and will offer ways to save money on postage etc too.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a great review! It’s great that our app was recommended to you too! I have passed the feedback onto our customer success team! Thanks again, – the Zenstores team