All reviews

Rating Breakdown

  • 5
    92% (91 ratings)
  • 4
    7% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (98)
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5 / 5 Share

Sept. 13, 2022

Zenstores is the most reliable and seamless shipping software I've used. I've tried a few, and this is the best. Been shipping for about 5 years now, and couldn't do without it.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We love working with your business! Thanks again, – the Zenstores team

5 / 5 Share

Sept. 7, 2022

As an app it works great with shopify, but it's the Zenstores back-end that provides you with the seamless multi-channel dispatching system. It's a system that my business has used for over 4 years and it's indespensible. Allowing us to view all selling channels (including our big 4: shopify, ebay, amazon and etsy) under one system. We can merge orders, manage requests, view SKU's and assign weights and process our postage based on these details. Then at the end of the day, click dispatch and every channel and every customer is notified. I've used other tools and they are bloated, but zenstores just works. It's a system that my staff and I can't do without. It also comes with financial stats system, as it's dififcult to see overall turnover on each channel, this gives you a per day/month earnings report. Once you've integrated the sales channels, your left to integrate the majority of delivery services (inc Royal Mail & DPD). It's an amazing system that I highly recommend.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! Hearing first-hand how seamlessly Zenstores integrates with Shopify is great and we are happy to be a part in helping your business grow. Thanks again, – the Zenstores team

5 / 5 Share

Sept. 6, 2022

We have been using Zenstores for about 4 years, they have been incredibly reliable during this time. Since we started they have added more features which helps us as we grow. The support service is responsive and helpful. The main dashboard is super user friendly, all in all a good solution for businesses starting out as well as those who are established.

Using app

Over 3 years

Total reviews

12

Average rating

4.3

5 / 5 Share

Sept. 1, 2022

Help available whenever needed, which is really useful. They have a friendly team, problem solved quickly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We pride ourselves on our customer success team here at Zenstores, so I’ll be sure to pass on your amazing feedback. Thanks again, – the Zenstores team

5 / 5 Share

July 21, 2022

Good app. Speeds up the process. Customer service is good. Price is currently fair. Desperately waiting for them to add a feature to pull through customers requests for safe places. Hopefully it's high on their agenda!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, I have passed this feedback over to our development team. We are always looking out for new features and ways to improve our platform, so we really appreciate you taking the time. Thanks again, – the Zenstores team

5 / 5 Share

July 20, 2022

We absolutely love Zenstore! It's a great system to link all of our orders and makes dispatch so much easier! The team are great on live chat, they get back to you and help you out super fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! It’s great to hear that Zenstores is speeding up how your business ships, I’ll make sure to pass your feedback on to our customer success team. Thanks again, – the Zenstores team

4 / 5 Share

July 12, 2022

I use this app daily for the business I work for, we have over 200 orders most days and I can say this is one of the best integrated apps to use alongside Shopify. Easy to use and easy to train staff to use. What would make it even better would be a holding tab, where I could keep orders till a later date to print. Would highly recommend Zenstores App

Using app

Over 4 years

Total reviews

2

Average rating

2.5

Developer Reply

Hearing how easy Zenstores is to use between different staff is great, and thank you for leaving such a fantastic review! I have passed your suggestion on to the development team also. Thanks again, — the Zenstores team

5 / 5 Share

June 30, 2022

This app is a godsend to my business. It takes all the complexities and manual work away from despatch with just one click. The Zenstores team are very supportive, easy to reach and finds resolutions quickly and efficiently. I would recommend Zenstores for any e-commerce business. Well done!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! We are all about saving growing businesses time & money here at Zenstores, so this is great to hear! Thanks again, — the Zenstores team

5 / 5 Share

June 23, 2022

This app is invaluable to our business and our fulfilment house who recommended it to us. It takes all the complexities and manual work away from despatch in just one click (and the team are incredibly supportive, speedy and will offer ways to save money on postage etc too.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a great review! It’s great that our app was recommended to you too! I have passed the feedback onto our customer success team! Thanks again, – the Zenstores team

5 / 5 Share

June 17, 2022

There's quite a few offerings for this kind of service but Zenstores was for me the simplest and most reliable - and at a good price too. No real complaints.

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the review! Simple, reliable shipping management is our aim here at Zenstores so it's great to hear that we're delivering for your business! Thanks again, – the Zenstores team

5 / 5 Share

Oct. 25, 2022

Easy to use for your shipping needs, brings all our online selling platforms together and has enough built in features to tailor a system for dispatching your parcels that suits your individual needs.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! It’s great to hear how easy it was to get set up with Zenstores, do give us a message if you have any questions! Thanks again, – the Zenstores team

5 / 5 Share

June 14, 2022

We have used Zenstores for some time now and find it very easy to use. It's great for a straightforward no frills system and the customer service is absolutely second to none.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We pride ourselves on simplifying shipping for great businesses just like yours. I have passed the kind words on to our customer success team! — the Zenstores team

5 / 5 Share

June 1, 2022

It’s a game changer to any e-commerce store, it simplifies a time wasting process and frees up so much time and the team at zenstore are great I would highly recommend anyone who values there time to use zenstore

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We really appreciate you leaving your feedback. It's great to hear that Zenstores is saving you and your business valuable time!

5 / 5 Share

June 1, 2022

With 5 Shopify stores we needed a shipping platform that catered to our needs and Zenstores does just that! Very little issues and if there are any issues they are resolved quickly by the team! Zenstores comes out on top for us and we won't be changing :)

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your fantastic review, it is very much appreciated. Great to hear that Zenstores is helping your business, and I have passed on your positive feedback about our customer support team too.

5 / 5 Share

Sept. 22, 2021

Great app - funnels everything to one place, connected easily to Royal Mail account and Etsy - works well for us.

Using app

Over 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your review and feedback, we really appreciate it!

5 / 5 Share

Aug. 25, 2021

Very simple and reliable service, makes shipping a doddle, saving us a lot of time. We use for Royal Mail, DPD and Parcelforce, all easily integrated, great value for money. Highly recommended.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for review! Glad to hear Zenstores is proving its worth to your business!

5 / 5 Share

Aug. 24, 2021

We have used Zenstores for some time now and find it very easy to use. It's great for a straightforward no frills system and the customer service is absolutely second to none.

Using app

Over 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Needed something for royal mail integration. Zenstores works great, the team even implemented some of my suggestions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

This is an excellent app, I use Royal Mail to ship, and Zenstores intergrates seamlessly. The customer support is excellent, I had a few queries at the beginning and Micheal has sorted any problems I had straight away. I cannot recommend Zenstores highly enough.

Using app

About 1 month

Total reviews

11

Average rating

4.3

1 / 5 Share

Aug. 15, 2020

I subscribed to the app specifically because it sold itself on the ability of UK merchants to automatically generate Parcelforce labels. When I set up the label printing instructions I found that the app was not programmed to recognise the Parcelforce service I use which is a product for shipping from Northern Ireland postcodes to Northern Ireland postcodes called Parcelrider Plus. As this is 80% of our shipments, we now can't use the app to print shipping labels - we have to continue to spend hours every week producing them manually. I have contacted Zenstores support (Harry) twice but on both occasions he replied that they were not interested in writing the additional code that would allow users of this Parcelforce contract (Parcelrider Plus) to actually make use of Zenstores - presumably because Zenstores calculates the number of potential users does not justify their programming time in developing their app). This is hugely disappointing for UK merchants as the app works well in all other respects - but we are still manually producing our Parcelforce shipping labels. So UK retailers, before subscribing and spending time setting up this app check carefully whether Zenstores will actually support the Parcelforce contract you are working with, especially if you are in one of the remoter UK zones (Highlands and Islands, Isle of Man, Channel Islands)

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there Thank you for providing your review. As a team, we are always trying to learn and improve our platform, so I appreciate you taking the time out. As I said in my email, we do now support the Parcelforce Parcelrider Plus service, so hopefully moving forward you will see all the benefits of using the Zenstores platform to ship your Shopify orders! Should you have any questions, please do get in touch. Alex