Zenstores: UK Shipping

Aug. 15, 2020

I subscribed to the app specifically because it sold itself on the ability of UK merchants to automatically generate Parcelforce labels. When I set up the label printing instructions I found that the app was not programmed to recognise the Parcelforce service I use which is a product for shipping from Northern Ireland postcodes to Northern Ireland postcodes called Parcelrider Plus. As this is 80% of our shipments, we now can't use the app to print shipping labels - we have to continue to spend hours every week producing them manually. I have contacted Zenstores support (Harry) twice but on both occasions he replied that they were not interested in writing the additional code that would allow users of this Parcelforce contract (Parcelrider Plus) to actually make use of Zenstores - presumably because Zenstores calculates the number of potential users does not justify their programming time in developing their app). This is hugely disappointing for UK merchants as the app works well in all other respects - but we are still manually producing our Parcelforce shipping labels. So UK retailers, before subscribing and spending time setting up this app check carefully whether Zenstores will actually support the Parcelforce contract you are working with, especially if you are in one of the remoter UK zones (Highlands and Islands, Isle of Man, Channel Islands)

July 3, 2020

Excellent program helping me save plenty of time, and therefore money. Simply the best customer support I have ever received from an app....Harry and Alex are great. Very quick to respond. Brilliant value for money. Keep up the great work guys!

May 20, 2020

We are surprised how much our expectations have been exceeded! Amazing software that is really speeding up our warehouse times.

March 4, 2020

Have been using this app for last 3 years. It is fast and reliable. You can simply import all of your orders from Shopify, eBay, Amazon and other channels in one place and print a shipping label with a couple of clicks! The Zenstores customer support is brilliant, I strongly recommend to start working with these guys!

Feb. 12, 2020

Excellent app which saves lots of time each day. Improvements are always incoming and support know all there is to know! I've been using Zen Stores for a few months now and have just signed up and paid for the yearly option as I have no reason to leave.

Aug. 10, 2022

We've been using this app for nearly four years now and wouldn't be without it. It allows us to process our orders quickly and efficiently.

Oct. 4, 2019

Very happy with Zenstores, easy to use and the customer service is very efficient and friendly. i would recommend .

May 15, 2019

Saves me hours .. quality app and well worth the cost.... i do wish it was a little quicker updating the various sales channels ...however i guess we cannot have it all ...i defo recommend

Feb. 28, 2019

Invaluable software for our business now. We've grown to love it's simplicity whilst still being capable of quickly doing many things simultaneously. Startup business from the UK who offer quick customer service and are always looking to add new features. It's a brilliant app and well worth the cost.

Feb. 27, 2019

We have 2 Shopify stores and we use Zenstores for both of them plus our ebay and Amazon stores. It does all we need of it, is very reliable and if we do hit a problem, the support is excellent. They only lose a star because of a couple of irritating features that they seem unwilling to rectify, while wasting developers time on "Insights" which are very basic and are better provided by your accounting package or the sales channels. I recommend Zenstores highly.

Feb. 27, 2019

Zenstores has massively helped our business with the packing / fulfilment processes, saves so much time, easy to use. The downside is when you get into the bigger packages it is quite expensive.

Feb. 14, 2019

We tried a few shipping apps, and Zenstores was just the simplest and clearest to use. It's uncomplicated, user friendly and integrates really well with a range of shipping services. Support is great too - very open to helping where they can. Definitely worth it, though I'd like to see more customisation and label options.

Feb. 11, 2019

Would recommend! Great product and great staff - Massive shout out to Harry! Keep it up. Needs a inventory system and it would be perfect.

Feb. 11, 2019

The app is brilliant. Support (if you need them) are super helpful and friendly. It makes a change to deal with 'actual' humans who go out their way to help you. A huge thanks to Michael for helping me recently!

Jan. 30, 2019

Best app on the Shopify Store. If you need an integrated invoice/ shipping label solution then this is the best there is. Support are 10/10 and always reply quickly and are fantastic. Thanks guys & keep up the amazing work.

Jan. 8, 2019

Great app, works seamlessly with the couriers and updates Shopify immediately. Sounds simple but we have searched many other apps that simply do not fulfill the required service. Great guys too, will go the extra mile to help with anything.

Jan. 4, 2019

Absolutely excellent app. The team are very responsive, offering excellent support and are open to hearing about how they could further imporve their already excellent app. When i first started using zenstores i wasn;t sure i really needed it, now that by business has grown around it i couldn't live without it.

Oct. 12, 2018

Would give 10 stars if I could. Alex and the team at Zenstores have pulled out the stops to help our warehouse team be more efficient. Zenstores added additional functionality to add stock locations to our picking sheets. It's a great app that ties in Royal Mail and DPD into one system that integrates with Shopify in one click. Love it! Keep up the good work

Oct. 4, 2018

Zenstores makes my order processing in terms of shipping much faster. Dealing with orders from multiple sources in one place with access to all the shipping options just covers bases like nothing else we've ever used. Also being able to print invoices, delivery notes and labels it's super useful for us. The day we can send orders from Xero into Zenstores will be a happy day indeed

Oct. 2, 2018

Does what it says on the can, makes it so much quicker and easier to book your shipping and print your labels well done guys - keep improving the system as tech improves and evolves