All reviews

Rating Breakdown

  • 5
    90% (115 ratings)
  • 4
    8% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

Oct. 2, 2018

Great app, with good customer service and a nice clean interface. Integrates well with all of the couriers including Royal Mail. Would definetely recommend.

Store

BIBICO

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 14, 2018

I can’t think of a better way to describing Zenstores services tha excellent. The way it integrates with shopify and all of my shops is just great. Would recommend it to anyone who’s willing to save all the admin time and concentrate on promoting and growing the business. Thank you for the great services offered.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 22, 2018

Solves one problem and creates an even worse one. If you are using parcel2go and smartsend this app is completely useless. They update the tracking which is great, a problem solved. Unfortunately they dont offer any way to duplicate an orders dimensions and you have to add a phone number to every order making this completely useless compared to smartsend on parcel2go. you save 1 minute and lose 2 minutes How on earth did they not think to add duplicate orders is beyond me

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 2, 2018

Having tried several different shipping solutions over the last two years, Zenstores has been the best by far. I hope the keep up this excellent software and their customer service.

Using app

14 days

Total reviews

16

Average rating

4.8

5 / 5 Share

May 4, 2018

I have used Zenstores for two years and honestly I wouldn't use ANYTHING else. I sell on ebay, amazon, etsy and shopify so I have these all integrated. Royal Mail is linked also so I can print labels directly from the channel. Any issues I have had have been simply resolved by Zenstores straight away. Customer service is top level. I like the fact you can import export and manage channel orders in one click. My only want for this is that Amazon handmade personalisations drop in because we have to update these manually. The reporting area is simple and clean and allows me to recognise when we are really busy and when we are slower. We do about 1500 shipments on an average month and 6k on a busy one. I hardly ever go into the platforms anymore unless there are messages as I have no need to. Top marks. Love it www.mantamakes.com

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2018

Have been using Zenstores from the beginning and never had any problems with it in the slightest. It just works! Orders from Amazon, Ebay, Etsy and our online shop are pulled into the Zenstore platform making processing orders really simple and time efficient. They even sent me a mug when our 10,000th order was processed,

Store

Ocha Co

Using app

About 7 years

Total reviews

19

Average rating

4.6

5 / 5 Share

April 5, 2018

After a few hiccups at the start linking the product in with APC's new software. I now couldnt live without Zenstores we are sending hundreds of orders out each month and it saves up so much time.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2018

These guys have completely saved our bacon. Can't believe there's no one else providing this service. Bringing all our orders into one space saves us hours a week, and the team have been amazingly kind and custom made us labels to meet our requirements. Customer service is top notch - responsive and thoughtful & altogether, we couldn't manage without them now.

Using app

Over 4 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Jan. 29, 2018

I honestly would not go without this app and it saves so much time. I still can't find a way to send International Standard letters to the US and Canada (Zenstores told me to take it up with Royal Mail and Royal Mail told me to take it up with Zenstores so I've had to give up) but thankfully I usually send large letters and Zenstores have been incredibly helpful with every other question I've had. I would definitely recommend Zenstores and could never consider going back to buying all my postage labels through PayPal and the Royal Mail website. It's not perfect but I'm seeing it improve all the time.

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 3, 2018

Great app, we use this daily and it saves us quite a lot of time. We used to copy and paste the addresses etc into myhermes, this just produces labels straight out of the app itself. Highly recommend, on the odd occasion when we have had issues they've been great and fixed / recommend solutions very quickly. Thanks Guys, Lindsay

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 28, 2017

Great app. Best one for UK store owners. Saves so much time and has great support too!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 20, 2017

I Have used Zenstores for about 18 months and it saves lots of time and the staff have been very helpful in what I wanted, and helped make a custom label for me. Also for peak times of year its so easy to upgrade and downgrade the plans with no additional costs. It is also super easy to use. It has definitely helped our business.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 10, 2017

I have been using this app for over a year now and overall it works well as an order management tool. Good points: - The UI is very neat and easy to use. - Support team very responsive. - Royal Mail integration is direct now which is good (used to go via NetDispatch which was a complete nightmare). - Synchronisation of orders is okay, it used to be faster. Bad points: - There have been many periods of instability and outages in recent months, last few weeks things have improved. - Have raised many enhancement requests which are acknowledged, but they never get fixed.

Using app

About 1 year

Total reviews

31

Average rating

4.8

5 / 5 Share

Oct. 24, 2017

Zenstores have really made a difference to our business. This is a must have app for any mailorder shopify business. Works seamlessly with royal mail. They also have taken time to ask for feedback and have even written a little article about us on their website. Great people! Regards, Matt.

Using app

Over 4 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Oct. 24, 2017

It's beyond amazing. Such a valuable tool. I couldn't recommend it more highly.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2017

It's just OG MY GOD type of app. If you have a BOA/DMO account with Royal Mail, this app allows you to print labels and invoices for hundreds of orders in just a few clicks and takes minutes, saving HOURS of work per week. https://www.vapepeople.co.uk

Using app

8 months

Total reviews

10

Average rating

4.8

5 / 5 Share

July 26, 2017

We have been using Zenstore for some time now. I can honestly say this is the best App to use for daily mail and generating our labels with Royal mail. It's so easy and so fast to use. It is saving us hours per day compared to everything else we have tried. Support has been quick to respond and very helpful. Zenstore is so good we would never need to look for anything else in the future. Very highly recommended.

Using app

Over 1 year

Total reviews

13

Average rating

4.7

5 / 5 Share

June 6, 2017

Integrates really well with the services I use (Royal Mail, UK based). Has saved me a bunch of time. Great support from staff. Would recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2017

BRILLIANT SERVICE, AGENTS ARE ALSO ON HAND INSTANTLY IF THERE ARE ANY PROBLEMS WHICH THERE ISNT ANYWAY!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2017

We've been using Zenstores Despatch since we launched almost a year ago and we are absolutely happy with the service. The interface is simple and very easy to use and finding your way round is not a hassle. Not to mention cutting down shipping time. The team there are very responsive and helpful, which is an added bonus for us. We will definitely continue to use Zenstores as long as we are in the e-commerce business.

Using app

About 6 years

Total reviews

2

Average rating

3.0