Zenstores: UK Shipping
Zenstores
Rating
4.9
feedback
128
chart
#593
All reviews
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June 2, 2017
Zenstores is a FANTASTIC platform. Easy to use, ideal for businesses selling on more than one channel. It allows to print all the labels with one click, mark items as dispatched and record the tracking information directly on the customer order page. Zenstores saves me hours of work a week and I would highly recommend it to any business owner.
June 2, 2017
The team have made our order processing and fulfilment much more streamlined, saving us valuable resources. We have always had a great experience with the team at Zen and we look forward to continuing to work with them in the future. Great service, with a top notch integration for fulfilling customer orders across various sales channels! LiveMoor.
June 2, 2017
Amazing app, been using this for almost a year and it has honestly made life and running the business super easy. Bringing all orders into one place is the best thing since sliced bread. Thanks Zenstores, keep up the good work. Highly recommended if you run a multi-store or multi-platform business. www.giftaffairs.com
June 1, 2017
Great!! Brings all our marketplaces into one program and saves us hours every day!
April 9, 2017
The app integrates with a number of other market places and just makes everything easier being all in one place. Is brilliant for address changes and adding delivery notes without passing pieces of paper about, has saved us a load of time with generating labels, is also a great central point to track orders and see what has happened with delivery's etc, helping with customer service issues to, would highly recommend, the guys get back to you pretty quickly if you have questions or issues, looking forward to more integrations with couriers.
March 10, 2017
Genuinely a great timesaving app, massively improved ease of shipping especially when integrated with Parcel2go for simple worldwide courier price comparison and booking. It integrates with our other marketplaces too so dispatch can see and book all shipments in one place. Good UK based support too. Does exactly what it promises to.
Feb. 15, 2017
AT LAST!! An integration with Royal Mail that works seamlessly without having to deal with CSV files.. which when you are dealing with 100's of orders is a nightmare! The team could not have been more helpful setting this up in 10 days - as to get a NETDISPATCH account set up on the RM system takes this long .. Meanwhile the PPI was live instantly which we subsequently turned off when Net Dispatch went live enabling all our orders to ship with tracking information for our customers - a real win! The app is new and so the team are open to feedback, which is great. Current issues and reasons for 4 stars: 1 If you change an address in Shopify you need to manually update it in Zenstores too - along with any other order changes as they do not update after the first import into the app. It would be good to let us know this 2 If you partially refund an order it is not automatically shipped and you have to manually go back and fulfil the order in shopify with the tracking information 3 If you have a return or need to resend an item to a customer it is not obvious how to raise second shipping and not a simple trackable procedure. It also does not import this into Shopify for you The team have taken all this on board though and are working on upgrades all the time We would not be without this app
Sept. 20, 2016
If you use the shipping companies that are compatible with this app - We would 100% recommend you download this app. It saves so much time within the shipping process by booking in bulk with a few clicks of the mouse, and spits out all the orders in one go. The best app we have.
Sept. 13, 2016
What would I do without zenstores! It makes everything so easy. 10/10 for us!
Aug. 5, 2016
Dont hesitate i will be making use of link to sign up new aquaintances & customers to Free trial Thanks
July 29, 2016
This is a really great platform for us as a business and easy to use. Its saved us a huge amount of time manually inputting all the orders and any business growing will undertand they need to streamline the process and Zenstores is the one to use without question. Only reason why this is 4 stars is that the tracking information sent to the customer isn't working. Zenstores blame Shopfiy and Shopify blame Zenstores but i havent got to the bottom of the issue. Including an Aftership type model too would be an even better service and more desirable point to point solution.
June 11, 2016
Excellent, if you have multiple channels and want to save a tone of time on basic features such as invoice printing then this app is a dream. www.flippinsweet.co.uk
April 19, 2016
Easily saves us approx. 1-2 hours per day compared to using Royal Mails DMO website and .csv files. Well worth the money if you value you time. Easy and simple to use and great customer support during weekdays.
April 18, 2016
We have only been using the app for about a week but it is a life saver! The support in setting this up is fabulous and we are saving hours a day now! Highly recommended !
April 8, 2016
This App is Fantastic ! This was a doddle to set up and saves us so much time everyday. The support is also great. It is very simple to use and works brilliantly with the Royal Mail integration. We sell via Shopify, Amazon and eBay. This syncs smoothly. I would definitely recommend using this app.
March 30, 2016
Superb Customer Services Superb App Simple Easy to use. 100% Recommended!
Feb. 9, 2016
As a UK seller we have looked at lots and lots of dispatch apps and most are terrible or do not integrate with Royal Mail. Others are very very expensive. Zenstores is great and saves a lot of time. Quite simple app and not a ton of features but it sounds like they are working on this. Support is very good and overall we are really pleased. We were using Packing Partner which was a basic bit of PC software but they stopped supporting Shopify. Shame as it had loads of very handy functions. Since then we have struggled to find anyone that integrates with Royal Mail and can also produce CN22 customs forms. 90% of our business is overseas. Zenstores does all of this well and is well priced. Its a shame they are putting their prices up as I think this will make it to expensive for many many small shops. Support has been very good and it does seems like there will be lots of changes and additional functions in the future. Hopefully they will automate more and more functions so it saves even more time.
Feb. 9, 2016
Fantastic app. Perfect for our site and keeps improving. Would highly recommend for any business shipping through Royal Mail as the integration is fantastic, and especially when dealing with orders from two e-commerce platforms such as Amazon and Shopify.