All reviews

Rating Breakdown

  • 5
    70% (74 ratings)
  • 4
    8% (8 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    17% (18 ratings)
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5 / 5 Share

Oct. 10, 2017

Hands down!!! The best service and assistance I have EVER EXPERIENCED!!! My wife and I are very grateful for the assistance received by Zination. This one gentleman, David came through by giving me a call, as requested, when ever he had a moment to do so. I was reading the FAQ's at 10pm praying some way I will use the Catalog Builder, with perfection, within two business days. I called Zination earlier this afternoon left a message for anyone to get back to me at whatever time they could. Dave called and remained on the phone with my wife and I, about an hour or more, until we understood, completely, how to use this app! I promise whoever is reading this review once David and I were off the phone I feel completely educated and ready to present our catalog on time! The app is an entrepreneur's dream and wish come true minus the financial burden it would have caused us to have a professional catalog company to create our catalog. I will NEVER use any other catalog builder if it isn't by Zination! Zination, David, you ROCK! Thank you very very much. I went from having no skills to create a catalog to a well enough skilled catalog maker within an hour. So cool!!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

Dave saved my life. The app has saved me so much time and has so many features to help create a wholesale catalog. This will definitely help my sales staff and business!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2017

David has been so helpful in mapping out the best way to make a catalog. There are so many options to choose from and it works so well with our Shopify site.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2017

outstanding customer service and great app

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2017

Excellent detailed assistance from David. Amazing knowledge base. Great product. Thank you so much!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2017

The best Shopify App for this purpose. Excellent customer care. At time not so flexible, but I still recommend it.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

Great App and customer assistance and easy to use. Where I needed assistance it was always there with NO delay.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2017

Amazing app and prompt customer service + fair plans price. I recommend it.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 10, 2017

Just getting started but early returns are good. Great support over chat and good follow up communication. Building a catalog from collections in our store has been pretty easy.

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 10, 2017

Great Customer Support From Dave. The Catalogs are Really beautiful and easy to create. Before I create a Catalog here I download a bunch of other app from the Store, and Honestly this is the easiest and more professional looking Catalog Apps I could check in the Store.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

(2018 update) It justs keep getting better, 2018 and back to say OMG, when they create an index maker thats simple and easy to use, it will pretty much be the best product catalog maker on the market, IF you don't try this your making a mistake, (2016)jml-wholesale.myshopify.com WOW what an improvement. JML started with them almost 2 years ago to build our first catalog, it was a small catalog and it worked though a little cumbersome for lazy ole me. TODAYS VERSION HOWEVER, IS WORTH EVERY DIME. We spent over $20,000 plus annual support for a program that was a pain. This Zine version, from internet to paper is so easy, with a little bit of effort you have gone from download to catalog in hours. You drag and drop to adjust layout within their site once you've downloaded, and if you need help.......well support is stellar. Love them. One thing....think about your site layout as you go to build catalog, and it will save you time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2017

Thank you so much for the free tried. It looks amazing.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2017

The Customer Service team has been incredible -- this was my first time creating a catalog, and it was great to have the Live Chat feature so they could help me with my questions. And the few technical glitches I had (because of unique color names), were taken care of quickly so I could finish up the project. Many thanks!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2017

I showed this to my client and she immediately wanted the product in her store. The support from David and his team is great! That are extremely patient and took me step-by-step through the process to make the catalogue a great feature of the online store. They also pro-actively arranged another session to train me on other products in the portfolio. Well done David and team. Wish all the other suppliers are so helpful, because not all users are not IT trained people. Philip West Coast Weddingshed

Using app

10 months

Total reviews

7

Average rating

4.6

5 / 5 Share

June 1, 2017

AMAZING!!!! This app changed my life and saves me months of work. Absolutely wonderful support! WELL DONE!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2017

exelente app recomendo ,atendimento de suporte é nota 10 , se voce procura uma app para criar catalogos e muito mais - este app é 100% super recomendo

Using app

10 months

Total reviews

28

Average rating

4.1

5 / 5 Share

Feb. 27, 2017

Need a catalog? Want outstanding support? Get this App. I installed it this weekend. I created 2 * 15 pages catalog. I have no programming knowledge. This app is like kids play. Easy to Edit, Easy to Create, Easy to Download in PDF. Then, you see the power behind this catalog. Clients clicks that beautiful product and WHAM, redirected to your site product! All happy, I get an email next day. David from Zination, can I call you on Monday. Sure I thought. Nice courtesy call. He spent an hour on phone with me. Threw zoom, showed me on my computer how to use the entire thing. Answered my question. Nothing like I've seen before. Outstanding customer support. Thanks David and your entire team. You guy's are devoted to your amazing product and go beyond standards to support your wonderful app. Get yours now I say! Stephan T. www.trinitysanddamians.com

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 25, 2016

Great support and superior product!

Using app

About 1 year

Total reviews

4

Average rating

3.5

5 / 5 Share

July 15, 2016

Once again Zination has come through for us. I've asked a lot of questions in the process of making catalogs for our two stores (Retail Store and Wholesale Store)...and they answer in a timely manner. I've tried many outside apps and other POS systems but they can't seem to accommodate the needs that I have for our company, which seems strange since what we do is not so unheard of. One of the biggest issues other companies have, is variant pricing for multi sized items (S, M, L, XL). Our items are priced differently depending on the size and many other systems, either don't allow for variant pricing on sizes, limit the variant prices, or can't display them correctly Luckily we found this app, and it's been great working with them to get our catalogs done!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2016

It's not perfect, but it's one of the best apps that I've found that works for our business (home furnishings and accessories). What's not perfect, is made up by their customer service where they respond and help with questions in a timely manner and are always polite. I'd give it 4.5 stars since there is room for improvement, but they seem to really care about making their product as good as it can be evidenced by the fact that they go out of their way to explain how things work, even though the way things work should be a little more clear.

Using app

Over 1 year

Total reviews

1

Average rating

5.0