All reviews

Rating Breakdown

  • 5
    70% (74 ratings)
  • 4
    8% (8 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    17% (18 ratings)
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1 / 5 Share

Sept. 10, 2022

The catalogs are deconfigured by themselves, they lose the discounts that you apply, the cover images are lost and the worst thing is that the catalog disappears, I invested advertising to spread them and I was left hanging, the support is bad since they do not solve and they do not have clear proposals to such lacks errors, I do not recommend it, they waste their time and money

Using app

4 months

Total reviews

5

Average rating

3.6

Developer Reply

Dear, Eduardo. We apologize for the early inconvenience that you had with our app, and we appreciated having the chance to work with you to resolve this situation. Let us know if the solution we provided to you is now working fully to your satisfaction. Providing a great customer experience is very important to us, and we are sorry that you had that initial challenge. Hopefully, you can modify this review. Sincerely, ZINation Team.

1 / 5 Share

Nov. 17, 2021

I've tried to use this app for years. The templates are just ok. I tried to save a template and it didn't save in the format that was on my screen. I'm going to look elsewhere because I got nothing accomplished through the app.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello! I am sorry you couldn't accomplish your template creation. We contacted via email and we try to schedule a meeting and help you in the process. We didn't have any response from your side. As we can check for the support tickets, there is nothing pending to solve. We'd love to hear from you, start all over again and help you using our App! We can do it together. Thanks, ZINation support team.

1 / 5 Share

March 5, 2020

Zero if I could..... Seriously, dont fall for this crap.... The reviews are fake.... The Functionality, useablility, codeability is not finished.. feels like it's in beta. I can confirm that it's not written by people with English as their first language and even the damn buttons for toggle are back-to-front. Itll take your day by the horns & shove it up ur own butt! Thats my feels at the moment...... Just wasted massive amounts of time trying to persevere with this app but enough is enough. Please, for the sake of your sanity & your back pocket.... Find something else!!!!!

Using app

7 months

Total reviews

2

Average rating

2.5

1 / 5 Share

Jan. 9, 2024

We have been customers of this company for over 5 years. When I went back through my invoices, they had been charging us for two different apps. We only had one catalog published (40 pages) and we were being charged $45 per month. When I brought it to their attention, they required me to prove when we started using their services and that I had not subscribed to their additional services. How do you prove you DIDN'T do something? How many services does a company have to buy just to publish a 40-page catalog? Shady, think twice before using this company, I found so many better alternatives once I started looking. I became complacent because we had used them for so long and I didn't check over my invoices. Fool me once shame on you, fool me twice shame on me. I'm not going to be fooled twice.

Using app

23 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 13, 2019

Classic scummy freemium tactic. Tells you they will make a pdf for you and you spend time making it, then they give you a super low quality pdf where the images are all blurry and you need to pay for a regular quality pdf. Wasted my time, not cool at all. Come up with a better monetization model instead of claiming to be free and screwing people

Using app

18 minutes

Total reviews

3

Average rating

3.0

1 / 5 Share

July 9, 2019

DO NOT WASTE YOUR TIME WITH THIS APP! Would give 0 stars if possible. List of bad stuff: - Does not save your changes (only sometimes it will save) - Has a mind of its own - Clunky interface - Not instinctive to use - Awful customer support (just want to send you youtube videos) I would not trust these guys to integrate with my shopify store and start creating invoices etc if they cannot create some user friendly software to do something relatively simple. WORST APP I HAVE USED ON SHOPIFY - PRESUMABLY FAKE REVIEWS GIVING 5*

Using app

About 3 hours

Total reviews

4

Average rating

1.8

1 / 5 Share

April 29, 2019

I had originally submitted a great review when I first signed on to this app. Customer service was excellent and they were very responsive. Over time, however, it became days before I heard from anyone and an issue I was having with my catalog, i.e., the simple step of being able to align the actual price with the word price and the ability to add enough text to the template to describe the product, was so difficult and numerous communications with the company and promises that they would fix this issue resulted in nothing. I finally decided to quit this app so that I no longer had to be charged their monthly fee. I can pay less to have my printer create a beautiful catalog that has everything lined up and looking professional than I did with this app.

Using app

7 months

Total reviews

4

Average rating

3.3

1 / 5 Share

Sept. 15, 2018

This app has more glitches than an android flip phone. it sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 6, 2018

so far the support is very slow. we subscribed to this app specifically because of the Variant (swatch) Display option, however, once we subscribed, it turns out that most swatches are prefilled from whatever backend images ZINation has, and the text fields are prefilled with "image1" instead of color description, or the color description is entirely wrong, yet the same group of wrong color descriptions auto populate each style listed. when the full description is auto populated, it's cut off. in fact, every template i've used requires more time and effort to customize just to look remotely close to the way it does on my website. i got this so i didn't have to sit down and manually configure catalogs in InDesign or Photoshop, but it looks like i may save even more time just doing everything from scratch in adobe. I can just do all of this in MailChimp if I'm doing marketing templates from scratch. THE TEMPLATES DON'T EVEN HAVE DOLLAR SIGNS FOR THE PRICE FIELDS! i am not at all happy to have been assured that all my needs would be met with the full paid version, yet... the only difference between the trial and free version is being able to export to pdf.....there were no extra features, and none of my needs have been met.

Store

tresics

Using app

3 days

Total reviews

2

Average rating

1.0

1 / 5 Share

March 26, 2018

users beware! you get tricked into using this service for free - but if you have a couple of products, soon you will have to pay - the basic plan is no use as only allows for a max of 50 pages - bottom line it is expensive and charges are not clear upfront

Using app

10 days

Total reviews

3

Average rating

3.3

1 / 5 Share

Jan. 24, 2018

Very misleading. Price list states free for Shopify users. So I spend an hour creating but can't print unless I pay. Read some more to see that you have to pay to do anything other than create. Why state it is free when it is not?

Using app

About 2 hours

Total reviews

4

Average rating

2.5

1 / 5 Share

Nov. 27, 2017

I had a really bad experience with this app. Catalog creations did not work for me. Very disappointed. Beware!!!

Using app

About 9 hours

Total reviews

4

Average rating

3.8

1 / 5 Share

May 28, 2017

Are you kidding? I spent one hour to create a 4-pages catalog, because the app is so slow that it's hardly moving when you scroll (so collect all your patience for that)...And after all I can't even download the PDF, at least you could make one free trial to see if it's worth paying for. More than that, when I got back to the catalog from the subscribing page, all the changes I've made were not saved! Such a waste of time

Using app

About 2 hours

Total reviews

6

Average rating

3.2

1 / 5 Share

Feb. 11, 2017

Finally upgraded but when downloading as PDF it only downloads the first page of the catalog! and now it says i've got more pages to add but it won't let me add anymore pages. Serious bugs with this app. Waste of time.

Using app

About 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 28, 2015

Very Very slow please do not waste your money on this app its not creating any catalogue for me

Store

Surgika

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 25, 2015

Very confusing and complicated to use. Developer site is extremely slow. Not ready for being offered as a commercial product, especially with monthly subscription fee. Must be removed from Shopify app market !!!

Using app

About 3 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

June 8, 2015

beautiful templates. you can customize it more than other apps. the biggest problem is that it doesn't save the info when you are editing the brochure. I was sending out a clearance catalog and I had to update all the pricing info on the brochure... It took me almost an hour to create the brochure that I wanted. I checked it, edited it, and rechecked it. the info kept deleting and even wiped out all my product description information! after messing around with it and changing templates 3 times I thought I finally got the program to save all the updated pricing and product description that I needed. I sent it out as a email blast to my 2500 customers and my sales rep told me that 50% of the info was wrong and it basically made me look like a joke, FRUSTRATING app. If it can't save the info I need it's wrothless. If it keeps wiping out my product description every time I save an info it's even more worthless. I just wasted 5 days of my life on this app.

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 23, 2017

I had a laundry list of complaints and mind you this is mostly because I am a power user, but they contacted me immediately to find a solution. So now rather than having 7 issues there sre only 3, if you are a power user looking for a catalog that appears high-end....but it's free! Other services are $100 a month or I pay for Sketchup and take weeks to hand build it muyself. Great app for the price! 1) You can not remove items from a collection. I now have a discontinued product on the page I can not remove without going in and making a custom collection specifically for the catalog. 2) Choosing to show the product title means nothing. It shows two words....who has two word titles for a product?! I again would have to go in and make a custom collection somehow describing all of my products with two words....not happy. 3) Page numbers are offset and sit in the center of a white break which theoretically should be the space between where the page number and the break to the description of the page :/ awkward. ___________________________ update: 1/17 The app was deleted and I have no idea why. I was told I would get the service for free since I spent a lot of time assisting with their issues and also since they began charging for the service so I just lost my catalogs and had to completely rebuild.

Using app

About 1 year

Total reviews

1

Average rating

1.0