All reviews

Rating Breakdown

  • 5
    70% (74 ratings)
  • 4
    8% (8 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    17% (18 ratings)
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4 / 5 Share

Feb. 3, 2017

UPDATE 02/04/2017 After speaking with customer service on multiple occasions, they went above and beyond to get our situation resolved. Overall, it did cause us to lose a few days for print production, but it is fixed now and that is what matters. For anyone looking for the most versatile product catalog app, this is by far it. Out of a sea of "plug and play" apps, this is the best bet. Trust us on this one and just download this app if you're really trying to avoid a more comprehensive set of tools like Adobe offers. For us, we needed something quick and for the most part ZINation's tools provide that. The new interface (with some additional features) seems promising and we will stick around to see if they follow through with some of those necessary additional features. Overall a good app with the potential to be great and customer service that does care about their customers. Thanks ZINation ORIGINAL REVIEW 02/03/2017 Extremely upset with this app and company. We spent approximately 120 man hours building two separate catalogs, exported them via PDF, and sent them to our print press company for hard copy proofs. Once the proofs arrived, they required a few edits, so we went back into ZINation to make our changes. To our absolute shock, the entire website interface changed and all our HTML and custom CSS changes are gone. In fact, their is no way to globally edit CSS or HTML anymore. The new interface may very well work for some users, but why on earth weren't existing users notified of these massive changes that were rolled out? There is no way to recover all our work from the previous version/interface? So, not only are we out the subscription fee that we paid (the lesser cost here), we are out the enormous amount of hours we invested in learning to use their tool and hours of heavy editing of the HTML and CSS templates. Absolutely the worst experience we have had with any app in Shopify thus far and truly a shame that a good thing could go so bad. Our advice, invest your time and money in another technology like Adobe and build it yourself. Don't leave the fate of your hard work in someone else's hands, especially ZINation :(

Using app

Almost 3 years

Total reviews

15

Average rating

4.9

4 / 5 Share

Nov. 19, 2016

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Using app

About 1 month

Total reviews

70

Average rating

4.7

5 / 5 Share

Aug. 25, 2016

Great support and superior product!

Using app

About 1 year

Total reviews

4

Average rating

3.5

5 / 5 Share

July 15, 2016

Once again Zination has come through for us. I've asked a lot of questions in the process of making catalogs for our two stores (Retail Store and Wholesale Store)...and they answer in a timely manner. I've tried many outside apps and other POS systems but they can't seem to accommodate the needs that I have for our company, which seems strange since what we do is not so unheard of. One of the biggest issues other companies have, is variant pricing for multi sized items (S, M, L, XL). Our items are priced differently depending on the size and many other systems, either don't allow for variant pricing on sizes, limit the variant prices, or can't display them correctly Luckily we found this app, and it's been great working with them to get our catalogs done!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2016

It's not perfect, but it's one of the best apps that I've found that works for our business (home furnishings and accessories). What's not perfect, is made up by their customer service where they respond and help with questions in a timely manner and are always polite. I'd give it 4.5 stars since there is room for improvement, but they seem to really care about making their product as good as it can be evidenced by the fact that they go out of their way to explain how things work, even though the way things work should be a little more clear.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2017

10 out of 10 for the product and a simple 10 out of 10 for the customer service . A phenomenal App

Using app

Over 4 years

Total reviews

2

Average rating

4.0

4 / 5 Share

May 10, 2016

You need the paid version to utilize it properly

Using app

4 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 13, 2016

The best catalog app, congratulations

Using app

8 months

Total reviews

7

Average rating

4.4

1 / 5 Share

Nov. 28, 2015

Very Very slow please do not waste your money on this app its not creating any catalogue for me

Store

Surgika

Using app

Over 1 year

Total reviews

1

Average rating

1.0

3 / 5 Share

Nov. 24, 2015

The trial was very limited. I'm not sure how any legitimate business could use this trial and make an educated decision whether it was worthwhile to try. Seems like a good idea though. The bottom line is, if I can't fully experience what you have to offer, I'm not going to cross my fingers and hope it's a good product. Edit: David at Zination contacted me asking to let me try the full version to get a better feel for the App. After playing with it for awhile I can see lots of potential, but I don't feel that this App is at a level of completion that we would purchase at this point. I see lot's of possibilities though.

Using app

About 1 hour

Total reviews

4

Average rating

3.5

1 / 5 Share

Oct. 25, 2015

Very confusing and complicated to use. Developer site is extremely slow. Not ready for being offered as a commercial product, especially with monthly subscription fee. Must be removed from Shopify app market !!!

Using app

About 3 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 18, 2015

Amazing app and even better customer service! We had been looking for a catalog service that was easy to use and looked very professional. Other services we looked at were so expensive and you could never get in touch with anyone in customer service. Zination's catalog looks great, is totally affordable and when I need assistance I call and someone actually answers the phone and helps! Thanks Catherine!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2015

Great customer service, app still has a few small glitches but overall works great. All of the suggestions I had, they already had in the works or they were willing to add them in. I would recommend

Using app

5 months

Total reviews

6

Average rating

4.2

5 / 5 Share

June 25, 2015

Great app which is massively customisable to your needs. Support team are excellent, anything I'm not sure of and as soon as I ask its rectified really quickly. They have even added features which I've asked to be developed. Already good but still improving all the time.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

June 8, 2015

beautiful templates. you can customize it more than other apps. the biggest problem is that it doesn't save the info when you are editing the brochure. I was sending out a clearance catalog and I had to update all the pricing info on the brochure... It took me almost an hour to create the brochure that I wanted. I checked it, edited it, and rechecked it. the info kept deleting and even wiped out all my product description information! after messing around with it and changing templates 3 times I thought I finally got the program to save all the updated pricing and product description that I needed. I sent it out as a email blast to my 2500 customers and my sales rep told me that 50% of the info was wrong and it basically made me look like a joke, FRUSTRATING app. If it can't save the info I need it's wrothless. If it keeps wiping out my product description every time I save an info it's even more worthless. I just wasted 5 days of my life on this app.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

May 1, 2015

First off David is a great help. Every question/problem i had was answered within 30min excellent customer service. Now for the app. Compared to a few other app like this this does the same but with more customizations and about 80% cheaper. For 10$/mo you can make as many catalogs as you need. There are some apps that charge 60$/mo thats ridiculous. You can make a catalog and change the prices of the products to be wholesale prices and not show the price thats on your site so you can send to wholesale customers. Then you can make another for retail. Or make a custom catalog with custom prices for some special customer. You can choose if you want all products or just 1 collection or just select the products you want. Someone below said that compare at price is required but it is NOT. You just leave it blank and it won't show up on the catalog. Theres a lot more good to say but id rather you download the app and try it out. The only thing that it didn't do which David said he will get it added is, if you have a product with variants it doesn't show the available variants below the picture and pricing. Its at the end of the catalog in the appendix. - Kiko Leather

Using app

5 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 16, 2015

Customer service is absolutely first class. They will take the time to make sure your catalog looks amazing and that you are happy! I'm so excited to share my new catalog with clients and friends!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 23, 2017

I had a laundry list of complaints and mind you this is mostly because I am a power user, but they contacted me immediately to find a solution. So now rather than having 7 issues there sre only 3, if you are a power user looking for a catalog that appears high-end....but it's free! Other services are $100 a month or I pay for Sketchup and take weeks to hand build it muyself. Great app for the price! 1) You can not remove items from a collection. I now have a discontinued product on the page I can not remove without going in and making a custom collection specifically for the catalog. 2) Choosing to show the product title means nothing. It shows two words....who has two word titles for a product?! I again would have to go in and make a custom collection somehow describing all of my products with two words....not happy. 3) Page numbers are offset and sit in the center of a white break which theoretically should be the space between where the page number and the break to the description of the page :/ awkward. ___________________________ update: 1/17 The app was deleted and I have no idea why. I was told I would get the service for free since I spent a lot of time assisting with their issues and also since they began charging for the service so I just lost my catalogs and had to completely rebuild.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

March 3, 2015

Great app that is very easy to use and delivers beautiful results for both e-catalogs and print catalogs. The staff and support is also very responsive and helpful with improving your experience with the zination app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2015

Great application. Allows easy creation of professional looking product catalogs for my store.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0