Zinrelo Loyalty Rewards
Loyalty
Rating
4.2
feedback
78
chart
#4,186
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
3%
-
Less than a month
21%
-
Less than a year
44%
-
More than a year
26%
Reviews Summary
The reviews for the Zinrelo loyalty app are mixed, with both positive and negative feedback from users. Positive aspects include the ease of setup, customizable options, responsive customer service, and the effectiveness of the loyalty program in retaining customers. Users appreciate the features like customizable notifications, customer support from dedicated managers, and the ability to incentivize repeat purchases. However, negative feedback revolves around pricing issues, misleading free plan advertising, limitations on customization in the free plan, and difficulties in removing the app completely from the store. Some users also mentioned the lack of integration with Shopify POS for brick-and-mortar stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 22, 2024
Gives 10 points for every dollar so using their settings you are giving away $5 for every $20 spent and you can’t change it on the free plan. What you can do is change the amount you give for rewards but you can’t change the other settings so you could change so $5 for every $100 spent but then a review would only give them $0.50 for example so it just doesn’t make sense and their customer service are terrible. Literally just say not possible on a free plan to everything and take forever to reply.
June 17, 2022
Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working.
March 28, 2022
Zinrelo has done an amazing job as my store's loyalty solution. We have seen an uptick in our customer retention and overall customer satisfaction. We have used Zinrelo to award coupon codes, refer a friend and offer our best customers a first look at rare items. It checks all the boxes for us. While it is one of the more expensive options, I am going to use the age-old expression. You get what you pay for! Nick is our dedicated customer success manager and he is always just an email away. Quick and accurate support every time. I would highly recommend anyone looking for an all-in-one Loyalty Solution look at Zinrelo.
March 14, 2022
I love the way their data analysis team comes up with strategies to help us increase our revenue!
Sept. 30, 2021
Not free. Very disappointing to see them advertising as FREE in the app store, with no pricing information anywhere, but to do anything you have to email for info on paid plans. Uninstalled
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