All reviews

Rating Breakdown

  • 5
    83% (65 ratings)
  • 4
    6% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (6 ratings)
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1 / 5 Share

May 22, 2024

Gives 10 points for every dollar so using their settings you are giving away $5 for every $20 spent and you can’t change it on the free plan. What you can do is change the amount you give for rewards but you can’t change the other settings so you could change so $5 for every $100 spent but then a review would only give them $0.50 for example so it just doesn’t make sense and their customer service are terrible. Literally just say not possible on a free plan to everything and take forever to reply.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 30, 2021

Not free. Very disappointing to see them advertising as FREE in the app store, with no pricing information anywhere, but to do anything you have to email for info on paid plans. Uninstalled

Using app

20 minutes

Total reviews

6

Average rating

3.7

1 / 5 Share

May 6, 2021

App is rubbish uninstalled it and removed it from Shopify but I still have there button on my website that I can’t remove

Using app

35 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 1, 2020

"Free" - LOL, the liars. So the allure you to install it, then BOOM... $1,500 per year is their "free" lowest tier. Pfft...

Using app

14 minutes

Total reviews

2

Average rating

2.5

1 / 5 Share

July 29, 2020

Don't download this app unless you're willing to pay the high fee. They list "FREE" on the Shopify app store and then present you with high fees after they have access to your ENTIRE Shopify STORE DATA. This app is likely fine if you have low sales and a small customer database.

Using app

6 minutes

Total reviews

8

Average rating

3.0

Developer Reply

Hi, We are sorry for the inconvenience caused. We do have a FREE plan which is free until 500 members. We would be glad to help you launch a program and get on a call with you if you are interested in the Enterprise plans. For the FREE plan, you can signup and create an account yourself without paying a single penny. Hoping to see you launch your loyalty program with Zinrelo. Regards, Team Zinrelo

1 / 5 Share

Oct. 21, 2018

I cannot believe there is no uninstall option anywhere on this app . I did not find the app useful when you have to import your customer detail on a csv

Using app

About 19 hours

Total reviews

7

Average rating

3.3

Developer Reply

We are sorry for the inconvenience caused. You can uninstall the app directly from Shopify. This removes all the Zinrelo code from your website and stops the billing. Also, the import is a one time activity if you are migrating from an old program to a new program. Otherwise, users logging in to your website are automatically enrolled to the loyalty program, you do not need to import them separately.