Zocket
AI Agents for Creative Optimization - Meta, Google & TikTok...
Rating
2.1
feedback
2
chart
#14,072
All reviews
Oct. 1, 2024
I had a truly horrible experience using Zocket. Their services didn't work as promised, and their support team was not helpful at all. I encountered multiple issues, including problems linking my ad account, not spending ads account and funds not reflecting properly in my dashboard, despite being confirmed. Even after multiple follow-ups, there were constant delays and no real solutions offered. The biggest frustration was their failure to resolve a critical issue with my campaigns not running properly. I ended up wasting over $200 in addition to 99 $ for a subscription due to their mismanagement and lack of timely responses. Their support team seemed more interested in scheduling meetings than actually fixing my problems, and the communication was extremely poor, with long gaps and vague updates. Overall, I cannot recommend Zocket. Their service is unreliable, their support is inefficient, and I felt like my concerns were never taken seriously. Save your time and money—avoid this service!
Store
My Store
Using app
8 days
Jan. 17, 2024
Been using Zocket for over a year for my Shopify store. Their targeting of specific cohorts has significantly enhanced our Meta campaigns. The creatives in image, video, and reel formats are of good quality, fitting perfectly with our brand's essence. The impact on our marketing ROI and overall online presence has been positive. Wish to see multi-language ad copies and option to view insights of old campaigns.