Zotabox: Promote & Convert 20+
Zotabox: Promotion & Conversion Tools for your Online Store
Rating
4.8
feedback
483
chart
#929
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Zotabox Shopify App are overwhelmingly positive, with users praising the app's ease of use, variety of features, and excellent customer service. Many users highlighted the quick setup process, the ability to customize banners and pop-ups, and the positive impact on their sales and marketing efforts. The customer support team, especially Manuel, received high praise for being responsive, helpful, and efficient in resolving any issues or concerns. Users also appreciated the regular updates and improvements made by the app developers to enhance the user experience. However, there were a few mentions of occasional bugs or server outages that affected the app's performance, leading to some frustration among users.
Highlights
Rating Breakdown
All reviews
Nov. 16, 2024
Thank you for Manuel for assisting me in header bar, we have been using this zotobox for over 10 years. The app is good and their service is excellent. Fast and prompt I highly recommended.
Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years. We truly appreciate your continued support and we wish to keep on contributing to the growth of your business. Love from Zotabox team!
Nov. 12, 2024
Zotabox is super easy to use. Great promotion tools, clean design. Setting up pop-ups and banners takes seconds, and they look good. Highly recommend it for anyone wanting to improve their store’s marketing.
Thank you for your support! We're glad you enjoy Zotabox and we hope to contribute to the growth of your business!! All the best, Zotabox
Nov. 26, 2024
Previous Rating: ★☆☆☆☆ Updated Rating: ★★★★★ All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!
Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you. I am sorry that all of us were involved in such an unwanted incident.
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