Zotabox: Promote & Convert 20+
Zotabox: Promotion & Conversion Tools for your Online Store
Rating
4.8
feedback
483
chart
#814
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the app are mixed, with both positive and negative feedback. Positive aspects include easy setup, a variety of features like pop-ups and sales bars, helpful customer service, and the ability to customize banners and notifications. Users appreciate the app for its functionality and the positive impact it has had on their businesses. However, there are also negative reviews mentioning issues with glitches, lack of support on the free plan, and concerns about the pricing structure. Some users experienced technical difficulties and felt frustrated with the support they received. Overall, the app seems to offer a range of useful tools but may have room for improvement in terms of reliability and customer service.
Highlights
Rating Breakdown
All reviews
Nov. 16, 2024
Thank you for Manuel for assisting me in header bar, we have been using this zotobox for over 10 years. The app is good and their service is excellent. Fast and prompt I highly recommended.
Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years. We truly appreciate your continued support and we wish to keep on contributing to the growth of your business. Love from Zotabox team!
Nov. 12, 2024
Zotabox is super easy to use. Great promotion tools, clean design. Setting up pop-ups and banners takes seconds, and they look good. Highly recommend it for anyone wanting to improve their store’s marketing.
Thank you for your support! We're glad you enjoy Zotabox and we hope to contribute to the growth of your business!! All the best, Zotabox
Nov. 26, 2024
Previous Rating: ★☆☆☆☆ Updated Rating: ★★★★★ All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!
Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you. I am sorry that all of us were involved in such an unwanted incident.
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