Rating

4.9

feedback

147

Reviews

chart

#1,219

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    11%
  • Less than a year
    10%
  • More than a year
    20%

Reviews Summary

The reviews for the Zotabox app are overwhelmingly positive, with users praising the excellent customer service provided by the team, particularly mentioning individuals like Kathleen, Manuel, and Bellatrix. Users appreciate the ease of use of the app, the variety of features available, and the quick setup process. The app is commended for its functionality in helping to improve sales, customize banners, and create promotional tools. However, there are a few negative reviews that mention issues with bugs, server outages, and changes in the app's interface. Despite these challenges, the majority of users are satisfied with the app's performance and the support they receive from the team.

Highlights

Excellent customer service and support
Ease of use and variety of features
Functionality in improving sales and customization
Challenges with bugs, server outages, and interface changes

Rating Breakdown

  • 5
    48% (70 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 100% (78)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 24, 2025

Kathleen was lovely, knowledgeable and extremely helpful! Love this little app. Works perfectly!!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Lori and Emily, Thank you so much for your kind words! 🌟 We're thrilled to hear that you’re enjoying the app and that I could make things easier for you. Your support truly means a lot to our team, wishing you continued success with your store! 💖 Sincerely, Kathleen

5 / 5 Share

Sept. 26, 2025

Kathleen was very helpful , at getting us pointed in the right direction.. Thank you!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kisa, Thank you so much for your kind words! I’m really glad I could help you get everything pointed in the right direction 😊 Wishing your store continued success! Warm regards Kathleen

5 / 5 Share

Sept. 14, 2025

Schnelle unkomplizierte Einbindung. Schneller Support.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Marcel, Vielen Dank für dein tolles Feedback! Es freut mich sehr, dass die Einrichtung schnell und unkompliziert war und unser Support dir helfen konnte. Deine Kuchen und Feinkost sehen fantastisch aus – wir freuen uns darauf, dein Wachstum mit Zotabox zu unterstützen! Liebe Grüße, Manuel

5 / 5 Share

Aug. 6, 2025

Recommended. Customer service - Manuel, is very friendly and helpful in guiding how to use their app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Cheers Hamel Team, Thanks so much for the kind words and recommendation! 😊 It was a real pleasure working with you — your team is super friendly and professional, and I’m glad I could help out. Love the work you’re doing for car film — so much creativity and quality! Happy to be a small part of your journey. If you ever need anything, just give me a shout! Thanks, Manuel Zotabox Support 💛

5 / 5 Share

June 25, 2025

I am very happy working with Manuel,he goes miles away to ensure that you receive top class service. I will recommend Zotabox app to others. Thank you

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Phillip and Heita team!, Thank you so much for your kind words — they truly made my day! 😊 It’s been a real pleasure working with you, and I’m so glad I could help. Your support and recommendation mean a lot to me and the entire Zotabox team. Always here if you need anything! All the best, Manuel Zotabox Team 💛

All reviews

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