All reviews

Rating Breakdown

  • 5
    10% (50 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Nov. 18, 2024

Manuel is the best customer service representative

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Thank you for Manuel for assisting me in header bar, we have been using this zotobox for over 10 years. The app is good and their service is excellent. Fast and prompt I highly recommended.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years. We truly appreciate your continued support and we wish to keep on contributing to the growth of your business. Love from Zotabox team!

5 / 5 Share

Nov. 12, 2024

Zotabox is super easy to use. Great promotion tools, clean design. Setting up pop-ups and banners takes seconds, and they look good. Highly recommend it for anyone wanting to improve their store’s marketing.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your support! We're glad you enjoy Zotabox and we hope to contribute to the growth of your business!! All the best, Zotabox

5 / 5 Share

Nov. 26, 2024

Previous Rating: ★☆☆☆☆ Updated Rating: ★★★★★ All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!

Using app

4 months

Total reviews

6

Average rating

3.7

Developer Reply

Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you. I am sorry that all of us were involved in such an unwanted incident.

5 / 5 Share

June 14, 2024

We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box. Support is helpful and easy to contact.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Excellent customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This means a lot for our customer service team. We are always committed to improving our product and service in order to help merchants increase sales. Thank you for your kind review!

5 / 5 Share

March 25, 2024

SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.

Using app

4 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you for your 5-star review. This means a lot to our customer service team. We are working hard to make our app even more convenient for our merchants. Our in-app chat support always reply within 12 hours so don't hesitate to send us a message if any issue comes up.

5 / 5 Share

March 16, 2023

This app is absolutely awesome, it has so many features and so far they all seem to be working well, pop up, with countdown timer, the floating social share buttons and the sales bars are my favorite, I have tried many other apps. This one honestly is very good for the price

Using app

4 months

Total reviews

17

Average rating

4.8

Developer Reply

Thank you very much for your kind review. We LOVE it when merchants love our tools and work hard to give you reliable and easy to use tools at a fraction the cost of what other app developers charge. Please let us know if you have any other questions or issues that we can help resolve right away. Have a great day.

5 / 5 Share

Jan. 12, 2023

J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !

Using app

About 6 years

Total reviews

20

Average rating

4.3

Developer Reply

Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au panier et de vente incitative que nous espérons que vous apprécierez. Passe une bonne journée.

5 / 5 Share

Dec. 21, 2022

UPDATE: After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating! We are long time customers of Zotabox and we really love their large variety of tools, like banners, popups, promo boxes, tabs, etc. BUT: since about one year their back bone became very unstable. This year alone, we lost several times for hours and longer connectivity to their service, unfortunately exactly during peak sales season like Black Friday and Christmas. They host their service on a Cloud server which seems to be not quite reliable. After contacting the developers several times, so far we have not seen any major improvement. The latest incident lasts alreday over 24 hours with no service anymore. If Zotabox service is not majorly improving their availibity we will have to move on to a different app. So sad...

Using app

10 months

Total reviews

9

Average rating

3.1

5 / 5 Share

Nov. 16, 2022

I've used Zota for about a month now. Based on reports, they've helped me earn $504 extra by using their features. No problems and I love it so far.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Woow Fantastic! I recommend this to everyone for sure. I used this for my banner and it was recommended by a few people.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

My header bar is great, it does everything i need and the customer service is excellent they really care!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Fantastic! I recommend this to everyone for sure. I used this for my banner and it was recommended by a few people.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful. Glad to hear you are enjoying our app. Be sure to make use of all our available tools in your Zotabox package. Have a great day.

5 / 5 Share

Feb. 3, 2022

I used this App to help me upscale my business and bring in more sale. This App is very good especially if you are just starting off your business as you get a 30 Days Free Trial so you can test it before you start paying for it.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Really useful app that is reliable, intuitive to use and very flexible, including a large range of set-up options. Recommended.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you kindly for your nice review. We wish you the best with your online store and hope our promotional tools help you to increase your sales.

5 / 5 Share

Dec. 5, 2021

I LOVE this app. It has so much functionality - I added a menu bar, a notification just where I wanted it and was able to change size, position, everything! Very easy to use after playing with it a bit. I also like the way it doesn't slow the loading speed. Great value.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very kindly for your nice review. That is what we love to hear. Merchants using our tools to add quality tools to their website and increase the sales with promotional ideas. Please let us know if you have any requests for other features etc.

5 / 5 Share

Oct. 29, 2021

It is super easy to use and the instructions provided really guide and show you through the app. Simple, efficient and quick. Literally, just clicks of a button and then updated onto the website! Thanks for creating this

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

This app is very easy to use and if I have an issue my email is answered quickly. I would recommend this app.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We love it when merchants use our tools to improve their store's performance. Have a great day.

5 / 5 Share

Oct. 24, 2021

This app has been a huge help. I love popups and the header bar. These tools help us to reach our customers with important messages we don't want them to miss. Strongly recommend. They also have amazing customer support. Do yourself a favor and give them a try! We have been using this app for 4 years, and never had any issues

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We love our long term merchants. We wish you much success with your online store. Let us know if there is anything else we can do for you. Have a great day.