ABConvert: A/B Testing
Run Pricing, Shipping & Content Tests on Shopify
Rating
4.8
feedback
66
chart
#1,666
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
18%
-
Less than a month
35%
-
Less than a year
47%
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More than a year
0%
Reviews Summary
AB Convert is highly praised for its ease of use, great customer support, and cost-effectiveness compared to other similar apps. Users appreciate the analytics provided by the app and the ability to run various tests to optimize their online stores. The support team, particularly Leo and Jeffrey, is highlighted for their quick responses, personalized assistance, and willingness to go above and beyond to help users set up and troubleshoot tests. However, some users have raised concerns about the support process, mentioning issues with ticketing systems, working hours, and lack of communication on test failures.
Highlights
Review RSS Feed
All reviews
Dec. 15, 2025
AB Convert is a great app that helps us to test themes, prices etc. The analytics it gives are great, it's easy to use and the team is very helpful and receptive whenever we have questions.
Oct. 28, 2025
There are great people behind this app who care about their users. App also works as expected and it's cost-effective compared to other expensive solutions.
Sept. 8, 2025
The support process is ridiculous. You're required to book a ticket just to speak to someone which sure whatever thats fine but the issue is you close out the ticket without any response from us on whether or not your suggestions fixed the issue at hand to which we have to go through your AI chat system and respond to multiple unnecessary prompts just to get passed it so we can speak to book a ticket and then we have to book a completely brand new ticket and re-type all the information that should already be available if you just didn't close the ticket out. The app itself is fine which is why I gave 3 stars.
We’re very sorry that our support process caused you frustration, and we truly appreciate you taking the time to share your feedback. We’ve already updated our workflow based on your experience and will continue improving it to make things easier for our users. In this case, our team closed the ticket after providing an answer in order to keep the queue clear and ensure every request is well managed. We understand how that created extra steps for you, and we’ll do better going forward. Thank you again for pointing this out and for your support of ABConvert.
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