Rating

4.9

feedback

65

Reviews

chart

#1,809

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    29%
  • Less than a year
    49%
  • More than a year
    0%

Reviews Summary

The AB-Convert app has received overwhelmingly positive reviews from ecommerce merchants using it on their Shopify stores. Users have praised the app for its ease of use, reliability, and the variety of tests it allows them to run, such as A/B tests for pricing and shipping strategies. The standout feature of the app is its exceptional customer support, with many reviewers highlighting the quick response times and personalized assistance they received from the support team, particularly mentioning team members like Leo and Jeffrey. The support team not only helps with technical issues but also goes above and beyond to ensure users get the most out of their tests. Overall, AB-Convert is highly recommended for those looking to optimize their conversion rates and run clean, trustworthy A/B tests on Shopify.

Highlights

Positive reviews highlight the app's ease of use, reliability, and variety of tests available, such as A/B tests for pricing and shipping strategies.
Exceptional customer support is a standout feature, with users praising the quick response times, personalized assistance, and expertise of the support team members like Leo and Jeffrey.

Rating Breakdown

  • 5
    95% (62 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 97% (63)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Aug. 7, 2025

Amazing app, bad operation. The functionality of the app itself is great- you can run tests that improve your conversion rate by 0.1%, which is a lot. However, the app lacks in support and self-support- not because of the support staff, but because of the working hours and the way errors are not communicated. I've attempted creating the same price test over 10 times by now- each time, taking ~30 minutes. Once the test fails, all it does is not show up in the "Your tests" section- no visible feedback on why it failed. The support works 9am to 6pm- Beijing time- meaning during regular business Hours in the Americas, you have no support.

Store

Gemm

Using app

--

Total reviews

1

Average rating

2.0

5 / 5 Share

July 28, 2025

We've been using AB-Convert for a while now to run our A/B tests and are absolutely satisfied, especially with the outstanding support. We faced a tricky issue with recurring spikes in bot traffic at the end of each month, which seemed to skew our test data. The support team jumped in right away Leo from the support team personally stepped in. He analyzed our test data, identified suspicious IPs, and helped us exclude them directly through the dashboard. The communication was quick, clear, and helpful throughout. They even involved their dev team without us having to do any extra setup. It’s rare to find a tool that not only delivers reliable results but also has a support team that genuinely cares and takes action. If you're serious about running clean, trustworthy A/B tests on Shopify, I highly recommend AB-Convert.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Easy to use app with excellent customer service. We are on our 5th test now and have been very happy with the results.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

App looks good, and allows to run more type of tests that others I've tried. Shoutout to Kelly from customer support who helped me with the onboarding.

Store

Trotap

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2025

Never been easier to run AB Tests without expensive agencies!

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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