A2Reviews ‑ Product Reviews
The reviews for the A2Reviews Shopify App are mixed, with a combination of positive and negative feedback. Positive aspects highlighted by users include the app's user-friendly interface, helpful customer service, and effectiveness in managing customer reviews. Users appreciate the intuitive nature of the application, its ability to import reviews onto the page conveniently, and the support provided by the staff. However, some users have faced challenges with customer service responsiveness, difficulty in canceling the app, and issues with uninstalling cleanly, which left extra code on their themes. Overall, the app seems to be beneficial for enhancing store credibility through reviews, but improvements in customer service and uninstallation process are areas that could be addressed.
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made my product information section go completely blank. Uninstalling the app did not resolve it. Talking to shopify support to fix it :(((
Hi, We're sorry to hear about the issue you experienced. After reviewing how our app works, we couldn't find any mechanism that could remove or modify your product information. Our app is implemented as a Shopify App Embed, which only renders its own widget on the storefront. It does not have permission to edit, delete, or overwrite your product descriptions or theme content. The fact that uninstalling our app did not restore the missing product information also suggests that the issue originated elsewhere rather than from our app. We completely understand how frustrating this situation is, and we're glad you're working with Shopify Support to identify the root cause. If Shopify Support finds any evidence that our app was involved, please let us know—we'll investigate immediately and work with them to resolve it. We're always committed to helping merchants and ensuring our app operates safely within Shopify's platform guidelines.
Não consigo fazer o cancelamento do APP, sem suporte , estou precisando cancelar e nao te atendimento
Hi, We're sorry for the confusion. Our app does not require manual cancellation. Under Shopify's billing system, uninstalling the app is sufficient to cancel future charges. We take support seriously and are always happy to help if merchants encounter any issues. If you're still experiencing a problem, please contact us and we'll gladly assist. Thank you.
“Probé varios productos pero este es el único que me ha funcionado de verdad. Me siento más femenina, mi piel mejoró y tengo más energía. ¡Recomendado 100%!” – Valentina G.
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