All reviews

Rating Breakdown

  • 5
    88% (87 ratings)
  • 4
    4% (4 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 20, 2023

1. Reviews can't be shown in Google or Google shopping ads. 2. I asked for help, waited for 10 days, but customer support did not reply.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for leaving a review. As I told you before, that I have resolved the code conflicts. And all that's left for you is to wait for Google to update. But every time I make a change, your side updates the modifications and it overwrites what I previously processed. Thus, the problem will never be resolved. You should be patient and wait for Google to update, I think it can't be fast unless you update the index of the product pages yourself after I've fixed it.

1 / 5 Share

June 16, 2023

botei os comentarios no meu site, de repente os comentarios sumiram e eu nao consigo mais.............

Using app

8 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Olá, estamos finalizando a atualização do servidor. Para trabalhar melhor. Seu site e dados serão restaurados em 1 hora. Pedimos desculpas por esta inconveniência.

1 / 5 Share

Nov. 8, 2024

Poor customer service! They do not reply to messages! Couple weeks have passed and they just ignore.

Using app

Over 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for your review. We have also found many ways to handle code conflicts in your theme. But not processed yet. We apologize for not reporting back to you. Can you give us another chance to further find the cause of the problem with your theme? by adding email [email protected] as a collaborator. We will make more efforts to handle it.

1 / 5 Share

Nov. 7, 2021

There is bugs in the app. Contacted the developers multiple times but they are not helpful at all. Going to delete this and will find another one. Thank you

Using app

About 1 month

Total reviews

4

Average rating

2.0

Developer Reply

Hi, Your theme uses the InstantClick JavaScript library, it's a lazy load data. so it's a bit of a data update problem. It took us quite a while to figure it out. Really sorry about that delay. Glad the issue was resolved on your website. And continue to use. Thank you so much.