A2X Sync for QuickBooks & Xero
Automated, accurate accounting in QuickBooks Online or Xero
Rating
4.9
feedback
319
chart
#194
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
18%
-
Less than a year
53%
-
More than a year
25%
Reviews Summary
The reviews for the A2X Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Customers highlighted the efficiency, knowledge, and responsiveness of support representatives such as Kim, John, Andrea, and others. The app itself was commended for seamlessly integrating Shopify with accounting platforms like Xero and QuickBooks, making e-commerce accounting tasks much easier and saving users significant time. Users also appreciated the onboarding process, the clarity of instructions, and the continuous improvement of the app's interface.
Highlights
Review RSS Feed
All reviews
Jan. 8, 2026
I was having trouble transferring access to this handy tool after an accountant left, and initially just tried to do things myself because I rarely have an experience with support that is anything more than frustrating. When I hit a wall, I clicked the icon in the lower right of the site, got routed to Kim through their AI assistant, and she helped me resolve the issue even though it required a couple days to get all the way there. Restored my faith in humanity.
Jan. 6, 2026
A2X save us HOURS worth of manual reconciliation of our 9 figure business. It is worth the cost 100 times over. If we run into any issues the team is there to help within minutes.
Dec. 18, 2025
Juliet from A2X was extremely helpful in resolving the issue I had. She is truly amazing.
Dec. 18, 2025
I would like to express my appreciation for Renee who worked with me over five of sessions to resolve a deferred revenue imbalance. She was great to work with and ultimately the imbalance was resolved. Thank you Renee!
Dec. 11, 2025
The customer support I received from A2X is world class! There is no cutting corners and they genuinely want to help not just offer cheap outsourced help desks. On the contrary the support I received from Kim Pacy was amazing. She was very patient, supportive and kind. She genuinely wanted to support me. She made it fun. I always felt welcome. I trusted her to help me and I did not have to jump from one person to another. She was the one who emailed me and the one who met with me online when we needed to go over things. The best online support I have ever received! Thank you Kim and A2X
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