All reviews

Rating Breakdown

  • 5
    94% (300 ratings)
  • 4
    4% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

Nov. 30, 2024

Honestly it was so hard for us to change over to Shopify from an accounting perspective. We were very lucky to have the opportunity to install A2X and meet the lovely Nicole who has helped us navigate the set up. Now it actually takes me less time to use A2X than it did with our previous system. We are so grateful!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Love this app! Makes things really simple

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

A2X has completely transformed the way I handle my e-commerce accounting. This app effortlessly pulls data from Shopify and Amazon, automatically categorizing and matching transactions to the correct Xero accounts. It's like having a dedicated accountant working 24/7.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Excellent customer service.

Store

Cookma

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

The app has been very easy to setup and use! It has already saved me a good amount of time from manual entry. Meg and the support team and the partner help has been amazing! I can't recommend the a2X app and the team highly enough!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

We have been using A2X for a few years now. The data integration has been running smoothly however I did encounter an issue recently which Renee managed to sort out for me. Thanks so much for your quick and efficient customer service Renee.

Using app

Almost 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 7, 2024

Great experience and very fast replies. Thanks Agnes for the amazing service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

A2X worked perfectly for our company. Importantly, their support was super helpful and responsive in helping us learn the platform and find things.

Store

Woof

Using app

Almost 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 31, 2024

Lifesaver for multi-channel/multi-website. A2X saves us so much time day-to-day and $ at year end with bookkeepers. We use Shopify(2 sites with PayPal and Shopify Payments)+Shopify POS and QBO.

Store

mEYEspa

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

We use this with Xero and some other sales channels to make sure data going into accounts is accurate. I’m not so involved with the details but the accounts are happy so overall happy with a product that does what it says on the tin. Support is also great when needed.

Store

AniMac

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

I can't speak highly enough about the incredible customer service I received from Aidan and the A2X team today! I had an issue, and they were not only quick to ease my mind but also resolved the problem promptly and efficiently. Their professionalism and dedication to customer satisfaction truly stand out. Thank you, Aidan and the team, for turning a stressful situation into a smooth experience. Highly recommend!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

In the process of building out our accounting workflow, we ran into some issues before even subscribing. We reached out hoping someone would help or look at alternatives. The response was quick and concise. Lovely service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Brilliant App, Great Support.....A2X is the perfect link between Shopify and Xero, makes life so much easier and very clear to check reconciliations, actually makes the understanding of fees and clearing of PayPal and Klarna simple. Lana and Will at the support team are great and very helpful.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

A2X to Xero is amazing and has great customer support! I had a missing payout that didn't come through to Xero, and the chat support was able to resolve in 24 HOURS! Absolutely amazing!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

A2X is a great app for giving me clear profit visibility and allowing me to calculate my GST in AU Nicole was very helpful in onboarding me to A2X and dealing with all of my questions. She broke everything down visually so i now have a much better understanding of how to use everything

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

A2X's customer support has been excellent. Especially Nicole, who quickly and effectively helped solve the problem every time. Thanks so much.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

A2X has been a tremendous help so far. Its automation for reconciling transactions between Shopify and Xero is a huge time-saver. Plus, their customer support has been excellent.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I'm absolutely happy how A2X works and syncs data of our Sopify sales and payouts with our Quickbooks Online account. It's a great tool with very precise data. The A2X Support Team answered all my questions within really 15 minutes as they promise. They resolved the issue of missing some historical payouts during 15 minutes as well. I tried other apps, and now I can say with complete confidence A2X app is the best solution.

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

The software looks complex however the support team helped me set it up, and answered all questions I had about any discrepancies I noticed. This app saves so much time on generating reports and finding the lost expenses in them, then transferring the information manually to QBO. Highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Quick, clear, efficient and friendly customer service. Excellent communication and a real "can-do" attitude from all the staff.

Using app

10 months

Total reviews

1

Average rating

5.0