A2X Sync for QuickBooks & Xero
The reviews for the A2X Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users highlighted the patience, knowledge, and responsiveness of the support staff, mentioning specific team members like Ana, Ling, Nicole, Robert, Andrea, and Kim. Users found the app to be a time-saving solution for reconciling Shopify transactions with accounting software like QuickBooks and Xero. The ease of use, detailed functionality, and seamless integration with accounting platforms were also commended. Some users mentioned that the app helped them resolve complex accounting issues and streamline their financial processes.
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I've been a user of A2X for about a year now and previously just used the Shopify to Xero integration. I recently decided to make the upgrade to also have the PayPal to Xero integration set up, to cut down on manual end of month reconciliation across multiple currencies with the FX variances between PP & Shopify being a bit painful. I had my complimentary 1 hour onboarding meeting with Nicole from A2X and the experience was 11/10. Super friendly, helpful and patient (actually put in the time to teach and help me understand instead of rushing through things, whilst still making the most of the time), achieved all the set up I needed and I've just been finalising the implementation and so far I'm very impressed. All her explanations were incredibly clear and instead of an awkward onboarding meeting it felt like chatting with an old friend (not your average onboarding experience). The software is also very dynamic to adapt to new scenarios and truly does make it so much easier on the end user. Thanks so much Nicole - I really appreciate it.
Such a lifesaver when it comes to ecommerce bookkeeping. Reconciling my sales channels used to take forever, but A2X makes it so easy.
Many thanks to Ana who has been super helpful regards a query and subscription question today. Thank you Ana! Carla, Good Wash Day
Online assistance provided by Anas was invaluable, prompt response and excellent service through to resolution. Further help offered for our issue so hopefully will be resolved. Highly recommend for customer support.
They have helped me several times with things I just could not get a clear understanding on. They are very patient and work with you until your issue is resolved.
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