All reviews

Rating Breakdown

  • 5
    95% (324 ratings)
  • 4
    4% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

March 24, 2025

Excellent app for businesses looking to accurately report their sales. This app is particularly great if you sell both domestically and internationally! We had a few issues in setting up our mappings- and also had quite a few questions, however John was a legend and provided ample support in a very timely matter. Thank you team!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2025

I am a new user and stumbled on mapping accounts. Inadvertently deleted a payout transaction and with Andrea's help the problem was solved in less than 5 minutes! Thank you for the quick response.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

A2X is a game-changer for Shopify and QuickBooks Online bookkeeping! It consistently delivers accurate and reliable financial data. Their customer support is exceptional, and my recent experience with Kim Pacy was no exception. She went above and beyond—knowledgeable, friendly, and determined to track down a small tax discrepancy to ensure everything balanced perfectly. Highly recommend A2X for anyone serious about precision in e-commerce bookkeeping!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2025

Agnes with A2X support was super helpful in getting this integration setup and flowing beautifully saving my team hours a month.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

A2X is an invaluable tool in Syncing the transactions between Shopify and Quickbooks. I had a quick question, and Ling at Customer Support was very personable and knowledgeable. Highly recommend the program and customer support.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2025

Andrea was super helpful in getting a quick question sorted. Very kind and responsive. Grateful for the help!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Excellent Customer Service!!!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

I do not think you can properly document Shopify unless you use a tool like A2X. I was doing it manually for 2 stores and it was working but lately with refunds and combining of deposits and refunds nothing was matching up anymore. Thanks to Kim for helping me!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

A2X has been a great tool us! It helped streamline our payout process and has cut my time by a lot. I have been able to focus on other parts of our business, while mainting our bookkeeping up to date. I would like to thank Kim Pacy for the help in getting us set up. I recommend to any business that is looking to make their payout life easier.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Having come from Sage for 30 years, moving to Xero and using A2X integration all at the same time was scary to say the least. However despite initial worries, I need not have, the support I received from A2X has been exceptional. Big shout out to Manuela and the onboarding team too, each of you have been brilliant. Very happy with the whole experience and it does exactly what I need it to do.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Super easy to purchase and install, and it basically does the setup for you by creating accounts to map the various funds in a transaction to (sales, shipping, tax, etc.). The on top of that they have excellent support that schedules time with you, walks you through anything you have questions about, and stays in touch until you've got it all running correctly.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Works really well, saves me a lot of time, and the customer support is very responsive.

Store

Esspero

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Will H. from A2X was incredibly helpful in getting me setup with my first ecommerce client to sync their important information to their QuickBooks Online. This will save me so much time each month and will be much more accurate than manually entering information from the Shopify reports. I highly recommend for everyone, especially bookkeepers.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

I've been using A2X for a while now, and I couldn't be happier with the service. The platform has made accounting so much easier and more efficient, especially when it comes to managing our e-commerce transactions. What really stands out, though, is the level of customer support. Nicole has been incredibly helpful. She's quick to respond, knowledgeable, and always goes the extra mile to make sure everything is sorted. Highly recommend A2X to anyone

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

A2X may seem pricey, but it has saved us so much money from NOT having to hire another employee/bookkeeper/CPA to help with our Quickbooks/taxes. Not to mention all the time and energy saved as owners as well. We like doing our business, NOT running the business! A2X helps us do this as in the most cost-effective (and accurate) way possible. One thing that I really love about A2X and its integrations with Shopify and Etsy, is that whenever I have any questions with any of the QB journal entries - which has been a few times over the last few years - is the A2X staff are always available for immediate, personal help with it all! No question or issue is too big or too small. They are knowledgable and figure it all out. and in real time. An example just from today - its busy tax season, here I am late in reconciling, and A2X helped me correct an Etsy/Bank Deposit issue from last April. Kim at A2X worked with her manager and found the answer quickly, and even walked me through how to correct it all via Google Meet step-by-step on my end. A2X really does goes above and beyond. They have the best customer service ever! I wish I could give A2X 10 stars! Thank you!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Agnes and Nora were extremely helpful and sorted my issue in no time. Great customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

A2X has been a game-changer for managing our finances. Our accountant recommended them and we haven't looked back! They're support goes above and beyond as well.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Had a great customer service from Andrea. She was a huge help. Good job! Keep it up.

Store

CNC

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Very helpful advice and quick responses from Agnes of the A2X team regarding our set up of product type grouping. Thank you!

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 27, 2024

Seriously Kim was the most amazing amazing support person via chat today. She literally spent almost 2 hours with me helping me ensure my transactions were set up correctly, she helped me set up new categories in my QB so everything synced up perfectly. Can not say enough positives about her. If the rest of the company is like her, they are in great shape!!! Thanks again!! Jonathan

Using app

2 months

Total reviews

2

Average rating

5.0