Eden Ashram review for A2X Sync for QuickBooks & Xero

Aug. 10, 2020

I've run a few a couple of large global online stores over the last 10 or so years on the Shopify platform and getting accurate sales data into our accounting software has generally been a right pain, not to mention time consuming! We've done it manually, we've used a plethora of different apps and NONE of them (really none) have been able to do it correctly and more importantly, accurately. There was always issues with one thing or another that made us still have to manually do things. This defeated the purpose! I thought I was finished trying to find an automated solution, but when I launched my latest venture I came across A2X and thought I would give it one last go! After signing up I started to work through the connections and then (honestly) immediately thought this is too complicated (it is very in-depth but I suppose if you want it to work correctly it needs to be). I thought this was going to be another waste of time but I reached out to support. The response I got was AMAZING and a video call was set up where I worked one-to-one with someone on the their onboarding team who worked through each and every part of their app and made the right selections and connections that were appropriate for my business and the platform / accounting software and payment providers I use to ensure all the date mapped correctly into XERO. Even received a follow up a couple of weeks later checking if everything was fine! This is the way onboarding and customer support SHOULD work but rarely does. I was very impressed. And since then everything has worked, mapped and transferred correctly. no issues at all. So, I can't speak for users on all platforms but if you are on Shopify then this is the ONLY company I would use. Don't waste your time on anything else. HIGHLY RECOMMENDED.