All reviews

Rating Breakdown

  • 5
    95% (298 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 100% (313)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2025

Great customer service, just reached out by chat and had a quick resolution!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Excellent app that seamlessly integrates Shopify with Xero. The support team is outstanding. Special thanks to Renne for resolving two recent issues quickly and efficiently. Highly recommended!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Andrea was extremely helpful today! I am very new to this and it's always tough when you can't pick the phone up and talk. She kept sending me articles that were helpful in understanding the process more. Kudos to Andrea!!!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Kim from A2X helped me out when i had a disconnect issues with QBO. They were responsive and helpful. I was back up and running quickly. The tool is so useful to simplify the Shopify data into QBO. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

This App and Support team behind it is absolutely incredible - A must have! Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

The A2X platform is a must have to categorize your Shopify payouts. Making a stressful task, not stressful at all. Their customer service will ensure you have a great experience and that your numbers align correctly.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

I have had consistently excellent tech support with the occasional issue I encounter. Shout-out to Nichole!

Store

Podium

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Really easy to use, and they have excellent customer service. Highly recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

This is the best thing I have found to use with shopify, it is very easy to learn, I am adding my 2nd client now. at least 20 more to go. Wish I had found this 2 -3 years ago No looking back

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Robert (and others) in the customer service team are experts. They thoroughly investigate any issues in the most granular detail, and prescribe tailored solutions to you (not generic answers or links to knowledge pages).

Store

Carv

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Fantastic onboarding with A2X. Kim Pacy guided me through the UI via screenshare and sent clear recap emails. My store now flows into QuickBooks smoothly, and the setup is well organized.

Store

Boncini

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

a2x is still my favourite app to do the magic and connects Shopify with my books You're still doing great, and your support team is amazingly polite and helpful! Keep up!

Store

Naluza

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

A2X, specifically Kim and Robert, helped me out greatly today! it's so nice to be able to rely on TRUE professionals to help advise me, the non-traditionally trained bookkeeper in providing excellent data for my client! I really appreciate this tool and could not have ever figured this out for myself. well worth it!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

A2X has been an invaluable resource for consolidating our Accounting on a few different platforms (Paypal, Shopify, Amazon and Walmart.) Their customer service responds quickly and efficiently. It really has been a huge time saver in terms of reporting. Highly recommend them.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

A2X works perfectly with Shopify and Xero and the customer onboarding support really is first class - thank you Sujay for all your help!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

A2X team support is very helpful. Quick to respond, provides update and resolve issues smoothly. Kudos to the entire team especially to John who handle concerns in excellent manner every time.

Using app

Almost 4 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 1, 2025

A2X has been a great experience so far. Great support team that has been willing to walk me through every step of the way (Thank you!). We use A2X for syncing both Amazon and Shopify orders and haven't had an issue with either up to this point.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Great for Ecommerce accounting integration.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2025

Quick to reply and offers comprehensive instructions that aid in troubleshooting and finding effective solutions.

Store

Bydee

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2025

We’re still in the setup phase with A2X, but so far, everything’s been going really well. The tool looks like it’s going to make our e-commerce accounting so much easier. What really stands out is the support. Jana and Jessica have been amazing! Super responsive, kind, and really know their stuff. They’ve made the whole process feel a lot less overwhelming. So far, so good!

Using app

22 days

Total reviews

3

Average rating

5.0