All reviews

Rating Breakdown

  • 5
    95% (298 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 100% (313)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2025

Great product and great customer service. I use a few of these types of programs for various customers and A2X is by far the best. It is a little pricier, but worth it for the functionality and customer service, especially if you are tracking COGS without inventory. Highly recommend.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

John was great with onboarding!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2025

A2X has been a huge help in organizing and categorizing our finance reports in QuickBooks, especially with our Shopify transactions. It saves us a lot of time by automating the process and ensuring our records are accurate. Their support team is also very approachable and responsive—they’ve helped us resolve variances and provided clear guidance whenever we needed it.

Store

Etalon

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2025

A2X makes syncing orders and all necessary accounting information with Quickbooks extremely easy. So very very very worth it. Also, if you do have any questions or run into any issues, their customer service responds quickly and is absolutely fantastic. Thank you Nicole!

Store

Jøyus

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

Really thankful to John for his help and support. A2X is super helpful for my business

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

The A2X software helps save so much time when it comes to reconciliations. The support is super helpful. If you talk to John, he is very knowledgeable and helped me figure out mapping issues when they popped up with a new payment channel. The software has a great help section when you need it.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

The A2X team possesses extensive knowledge and consistently provides prompt responses to any inquiries or required adjustments. Once the codes are properly configured in A2X to link B2C sales with Xero, the process operates seamlessly. A2X offers the most efficient and straightforward method for generating sales invoices. The team comprises highly skilled and knowledgeable professionals!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2025

Hands down, A2X is THE BEST. We have been using this app for a few years now and I must say that A2X is a must-have for e-commerce accounting. Onboarding and customer service is TOP NOTCH. Iona helped me ensure that everything was set up and working properly. This team wants you to succeed with their software and will be there for you with any questions you have. Their response time is SO quick and SO helpful. This app will save you hours of accounting and reconciling, and it can be used with one or multiple sales channels. They are always working to improve their interface and over the few years that we've been using them have gradually become better and better (without causing headache to the user!). I highly recommend. You will LOVE A2X!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

The customer care team really do help, and they are really there for you. 100x better than most other larger apps or SaaS products. Thanks John M. in particular.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

I had a great experience working with John and his team! They were quick to respond, proactive in resolving the issue, and very easy to collaborate with. Their support was clear, professional, and efficient from start to finish. I really appreciated the teamwork in getting things sorted out. Highly recommend their assistance—thank you again!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

So far so good!

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

Great customer support - thank you John!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

I had a call today with Sujay (from A2X) to go through their new B2B feature. He was super helpful, answered all my questions clearly, and followed up on everything we discussed. I genuinely wish all my calls went as smoothly as this one, Sujay was fantastic to work with:)

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 22, 2025

Ling was very helpful - thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2025

Excellent product and the customer help is really good! It takes a little bit to set up if you're not overly familiar with accounting terms but they will help you a lot and make sure it all works well. Big thanks to John!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

A2X has been a transformative tool for our e-commerce clients! Huge thanks to the outstanding support team—especially Joanna—for performing a history fetch on the account for May 2025 to help import any missing transactions. Amazing job!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

I can't praise this app enough. First of all the assistance in setting this up for a non-accountant skilled business owner was great but most importantly is once the app is setup it saves hours, and I mean hours. In our busy months we ship out hundreds of orders every day, which used to mean manually reconciling the orders. Paypal was the worse. Now it's all completed in a matter of moment. If you think the app is pricey work on the cost benefit it provides to you/your business. It saves me hours every month which is well worth the cost and freedom it provides to run and grow your business.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Outstanding App & Exceptional Support! A2X has made our Shopify accounting seamless and stress-free. The app integrates flawlessly with our systems, saving us hours of manual reconciliation. What truly sets A2X apart is their stellar customer service—special thanks to Robert and Manuela, who went above and beyond to ensure everything was set up perfectly. Their responsiveness, expertise, and genuine care made all the difference. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Invaluable time saving link between Shopify and Xero. Saves us days of work reconciling sales to the various sales channels. We couldn't survive without it now.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2025

Awesome product don't know what I would do without it. And...the service through chat was amazing specifically had great experiences with Andrea & Kim! Highly recommended!!

Using app

4 days

Total reviews

2

Average rating

5.0