A2X Sync for QuickBooks & Xero
Automated, accurate accounting in QuickBooks Online or Xero
Rating
4.9
feedback
330
chart
#478
All reviews
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Jan. 15, 2026
Excellent customer support, fast and reliable. Joanna was amazing to deal with and she made everything so easy.
Jan. 8, 2026
I was having trouble transferring access to this handy tool after an accountant left, and initially just tried to do things myself because I rarely have an experience with support that is anything more than frustrating. When I hit a wall, I clicked the icon in the lower right of the site, got routed to Kim through their AI assistant, and she helped me resolve the issue even though it required a couple days to get all the way there. Restored my faith in humanity.
Jan. 6, 2026
A2X save us HOURS worth of manual reconciliation of our 9 figure business. It is worth the cost 100 times over. If we run into any issues the team is there to help within minutes.
Dec. 18, 2025
Juliet from A2X was extremely helpful in resolving the issue I had. She is truly amazing.
Dec. 18, 2025
I would like to express my appreciation for Renee who worked with me over five of sessions to resolve a deferred revenue imbalance. She was great to work with and ultimately the imbalance was resolved. Thank you Renee!
Dec. 11, 2025
The customer support I received from A2X is world class! There is no cutting corners and they genuinely want to help not just offer cheap outsourced help desks. On the contrary the support I received from Kim Pacy was amazing. She was very patient, supportive and kind. She genuinely wanted to support me. She made it fun. I always felt welcome. I trusted her to help me and I did not have to jump from one person to another. She was the one who emailed me and the one who met with me online when we needed to go over things. The best online support I have ever received! Thank you Kim and A2X
Oct. 28, 2025
I had a question about our account mapping with QuickBooks online and A2X and Agnes was able to answer all my questions very clearly and VERY fast. The team at A2X has been nothing but helpful in helping me get everything mapped and working correctly.
Oct. 26, 2025
Great customer service, just reached out by chat and had a quick resolution!
Oct. 21, 2025
Excellent app that seamlessly integrates Shopify with Xero. The support team is outstanding. Special thanks to Renne for resolving two recent issues quickly and efficiently. Highly recommended!
Oct. 21, 2025
Andrea was extremely helpful today! I am very new to this and it's always tough when you can't pick the phone up and talk. She kept sending me articles that were helpful in understanding the process more. Kudos to Andrea!!!
Oct. 7, 2025
Kim from A2X helped me out when i had a disconnect issues with QBO. They were responsive and helpful. I was back up and running quickly. The tool is so useful to simplify the Shopify data into QBO. Highly recommended.
Oct. 7, 2025
This App and Support team behind it is absolutely incredible - A must have! Thank you!
Oct. 6, 2025
The A2X platform is a must have to categorize your Shopify payouts. Making a stressful task, not stressful at all. Their customer service will ensure you have a great experience and that your numbers align correctly.
Oct. 6, 2025
I have had consistently excellent tech support with the occasional issue I encounter. Shout-out to Nichole!
Sept. 30, 2025
Really easy to use, and they have excellent customer service. Highly recommend.
Sept. 26, 2025
This is the best thing I have found to use with shopify, it is very easy to learn, I am adding my 2nd client now. at least 20 more to go. Wish I had found this 2 -3 years ago No looking back
Sept. 10, 2025
Robert (and others) in the customer service team are experts. They thoroughly investigate any issues in the most granular detail, and prescribe tailored solutions to you (not generic answers or links to knowledge pages).
Sept. 6, 2025
Fantastic onboarding with A2X. Kim Pacy guided me through the UI via screenshare and sent clear recap emails. My store now flows into QuickBooks smoothly, and the setup is well organized.