A2X Sync for QuickBooks & Xero
Integrate Shopify and QuickBooks Online or Xero with A2X
Rating
4.9
feedback
314
chart
#280
All reviews
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March 13, 2024
The app is great and has dramatically helped with complex ecommerce accounting. However, the real star of the show is the customer service provided by the team. Andrea and the team are absolutely fantastic! It's the best customer service I've received from a SaaS provider. They went above and beyond to help me with many issues I was confused about.
Thank you so much for the glowing review! 💫 We're thrilled to hear that A2X has been a game-changer for your ecommerce accounting needs. Andrea and the team are indeed the real superstars when it comes to customer service. We always strive to go above and beyond for our customers, and it's wonderful to see that effort reflected in your experience. If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to help in any way we can. Cheers to smooth sailing with your accounting, and thanks again for choosing A2X!
March 12, 2024
As a bookkeeper, Shopify has always been the bane of my existence. This app works well and fills in the gaps where Shopify can't perform. I had to go back and do a whole year of historical data and although there were some small errors and inconsistencies at the start, with the involvement from the A2X support team we were able to figure everything out and work out all the kinks. I give them a resounding 5 stars. Their customer support is unreal and goes far above and beyond for their customers. Not only did they help me, but they worked through the problems with me until I was satisfied. If you run into an issue, their customer support will go miles to make things right. I would highly recommend for that reason alone, plus their product fulfills our business needs. Thanks Victoria Port for all the support!
Thank you for your amazing review! We understand that dealing with historical data can be a daunting task, but we're glad that our support team was able to help you work through any errors or inconsistencies that arose. At A2X, we are committed to going above and beyond for our customers, and we're delighted that you had such a positive experience with us. Thank you for recognizing our customer support efforts, and we're thrilled that our product has been able to fulfill your business needs. We're here to support you every step of the way, so don't hesitate to reach out if you run into any more pesky issues. We're always ready to roll up our sleeves and tackle any challenges that come your way.
March 11, 2024
Saves me an entire head count!
Thank you for the review! We're delighted to be a part of your success story! Keep rockin' your ecommerce game with A2X!
March 6, 2024
Thank God I found A2X! They have been amazing, Jessica in particular. There software does what it says it does on the Tin. I was using Amaka. Their Customer Service was poor to mediocre at best. When I looked further into their software it was not what it seemed. Links kept breaking, and it brought in transactions that it should not have. Reconciliation was a nightmare and there for VAT calculations was all wrong. You can't afford to muck this stuff up. A2X held my hand through the entire onboarding process and more. I have Xero, Shopify and Amazon and also use PayPal as a payment gateway and sell all around the world so quite complicated really. For the extra £20 per month I was super happy to have upgraded to the support service as it has proved invaluable. I seriously could nt recommend them or Jessica enough.
Thank you for your most kind words, Michael! We're thrilled to hear that Jessica and our software have been a lifesaver for your e-commerce accounting needs. We understand the importance of accuracy when it comes to your finances, especially with multiple platforms and global sales involved. We're glad we could step in and provide you with the support and reliability you deserve. Our team is dedicated to making sure that your onboarding process is smooth sailing and that you have all the help you need along the way. Your recommendation means the world to us and we look forward to continuing to exceed your expectations. If you ever need anything, don't hesitate to reach out - we're here to help. Cheers to accurate accounting and stress-free reconciliations!
Feb. 29, 2024
We have loved our experience with A2X. Victoria Port walked us through the onboarding process and was so helpful. She answered all of our questions and make it clear on how we can contact her for any future questions.
Thank you so much for sharing your feedback with us. We are thrilled to hear about your positive experience with A2X and Victoria Port. Our team works hard to provide top-notch service, and we are glad that Victoria was able to assist you through the onboarding process seamlessly. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We are here to support you every step of the way.
Feb. 29, 2024
I always receive prompt and efficient service from the support at A2X, and couldn't run my business without this software.
We couldn't be happier to know that our software is helping you take care of business. Your success is our success, and we're dedicated to providing top-notch service to ensure that you can focus on what you do best – running your business! Thank you for your continuous support and feedback. And, if you need any assistance in future, we've got your back!
Feb. 27, 2024
Prompt and helpful customer support. Thanks!
Thanks so much for the review! We're thrilled to hear that you're happy with our system and support. If you ever need anything, just give us a shout - we're by your side.
Feb. 22, 2024
Great experience using this app - very easy to create journal entries for revenues and COGS on a multitude of platforms. Customer support is great, they are always helpful.
Thank you for the feedback! We're thrilled to hear that you're finding A2X a breeze to use for your journal entries and that our support team has been there to lend a hand. If you ever need any assistance or have any questions, don't hesitate to reach out - we've got your back. Thanks again!
Feb. 14, 2024
I've had a great experience with A2X. The integration with Shopify works well and the support team is amazing. I would highly recommend!
Thank you so much for taking the time to share your experience with A2X! We're thrilled to hear that our Shopify integration is working well for you and that our support team has been amazing. High five 🙌 We truly appreciate your recommendation and we're delighted to have you as part of the A2X family. Here's to more seamless accounting and continued success with your ecommerce ventures!
Feb. 8, 2024
A2X saves me SO much time every month. My accountant has remarked how helpful the tool is. E-commerce bookkeeping is surprisingly complex, even for a small, simple business, but A2X makes it so much easier. Highly recommend. Their support team is always fast and helpful too.
Thank you so much for your fantastic review! We're thrilled to hear that A2X is saving you time and impressing your accountant. E-commerce bookkeeping can definitely be a headache, but we're glad to smooth it all out and make it easier for you. Our support team is always here to help too! Keep up the great work with your business, and don't hesitate to reach out if you need anything.
Feb. 7, 2024
Thank you for leaving a review for us here! If you will ever need any assistance with A2X or have any feedback for us, please don't hesitate to reach out. Happy accounting!
Feb. 2, 2024
I have been looking for an app to integrate my Shopify to QBO and have accurate, organized books. A2X does just that. I was nervous about the mapping and initial set-up, because I have used other apps that have caused major problems, but this was mostly straight forward to implement and everything looks good in my reports. Their customer service team helped walk me through setting up the paypal and shop pay gateways. They are fast to respond and helpful. Happy I made the decision to work with A2X.
Thank you for the kind words! We're so thrilled to hear that A2X has been a game-changer for you in integrating your Shopify to QBO and keeping those books neat and tidy. We totally get the stress around mapping and set-up, so we're stoked to know it was smooth sailing for you. Our team at A2X is dedicated to making sure our customers receive the best assistance possible and we are glad to hear you received the support you deserve. We're super happy to have you on board with us at A2X and we can't wait to keep impressing you with our top-notch service and software. If you ever need anything, just give us a shout!
Jan. 31, 2024
Great app. This saves me so much time bringing in data from Shopify to Quickbooks. Also, Chun at support is awesome! He was able to help me troubleshoot my issue right away.
Thank you so much for this great review! Our team is dedicated to providing top-notch assistance to our users, so we're especially glad to hear that you had a great experience troubleshooting with Chun. We're here for you whenever you need us. Thanks for choosing us as your e-commerce accounting solution - we appreciate you :)
Jan. 31, 2024
I would highly recommend this app if you are using QB's with your Shopify shop. From the chats to the phone meetings, everyone we have worked with at A2X has been amazing. Using the A2X integration is going to be a life-saver as we grow our business. Very thankful to have found them.
Thank you so much for your kind words! Our team is dedicated to providing top-notch service and support, so it's really great to know that you've had a positive experience working with us. We are as thankful that you have found us and we're looking forward to keep simplifying e-commerce accounting together for many years to come :)
Jan. 30, 2024
I had some issues recently and reached out to A2X support. I spoke with Robert, and not only was he very kind, but also extremely helpful. Robert was able to help me resolve the issue quickly and efficiently.
Thank you for your feedback! We deeply value the importance of excellent customer service, and Robert's dedication to ensuring the issue is resolved is truly commendable. We are grateful for your continuous support and we're here for you anytime you need us!
Jan. 30, 2024
The app works well in seamlessly booking our transactions into Xero. In the instances when it breaks, the A2X support team has been incredibly helpful in helping us resolve the issues.
Thank you so much for your review! Accuracy is key, and we take pride in delivering reliable data that you can trust. While we strive for seamless transactions, we understand that hiccups can happen, but we are dedicated to ensuring that they are resolved quickly and efficiently. Your satisfaction is our priority, and we truly appreciate your continuous support.
Jan. 25, 2024
Just getting started with A2X, but I've been super impressed with their customer support team! Set-up was a breeze and Victoria was very knowledgeable and helpful!
Thank you for the amazing review, Sami! 🌟 We're thrilled to hear that you found our customer support team helpful and knowledgeable. Victoria is indeed a rockstar! We're here to make your A2X journey smooth sailing all the way. If you have any questions or need further assistance, feel free to reach out. Happy accounting!
Jan. 23, 2024
I have just started using A2X for our shopify to xero interface and I am very impressed with the way the application is set up and its ease of use. The 5 stars is very much driven by the amazing support team. They have been on hand to guide me through any issues with in depth guides and "how to" videos. Equally impressive is the speed of response from the team, literally a few minutes. A great start and i can see that this product is going to simplify our accounting processes dramatically.
Wow! 🌟 Thank you for the glowing review! We are thrilled to hear that you are impressed with A2X and that our support team has been able to provide you with excellent and super responsive assistance. We strive to provide not only a great product but also the top-notch support to our customers. It's fantastic to hear that you have experienced this firsthand. Thank you for choosing A2X and we'll be by your side, if you'll need any assistance :) Cheers to simplifying accounting processes!
Jan. 23, 2024
I am thrilled to share my excitement about starting to work with this app and the exceptional service it promises. I want to particularly highlight the outstanding customer service provided by Victoria. In several Zoom conversations with Victoria, I've experienced a level of attentiveness, helpfulness, and overall professionalism that has truly set a high standard. Not only is Victoria incredibly nice, but she goes above and beyond to ensure that I am satisfied and thoroughly understood. What truly stands out is her willingness to address any questions I may have. Victoria consistently leaves a window open for more questions, creating a wonderful and supportive atmosphere. This kind of dedication to customer satisfaction is rare and greatly appreciated. I believe that a positive customer service experience is integral to the success of any service, and Victoria's contributions have undoubtedly made my onboarding process smoother and more enjoyable. I am confident that, with such exceptional customer service, this app and its services will prove to be an invaluable asset.
Thank you for taking the time to share your experience with us. Your feedback truly warms our hearts and motivates us to continue delivering top-notch support to all our customers. Victoria is indeed a valuable member of our team, and your recognition of her attentiveness, helpfulness, and professionalism reaffirms our commitment to providing the best customer service possible. Creating a supportive atmosphere for our customers is one of our top priorities, and it is beautiful to know that Victoria's dedication has made your onboarding process smoother and more enjoyable. We are confident that with our exceptional customer service, you will continue to find great value in our app and its services. We truly appreciate your feedback and look forward to continuing to exceed your expectations. Thank you for choosing A2X for your e-commerce accounting needs!
Jan. 19, 2024
The A2X product and their team is awesome! I've been doing ecommerce since 1994 and have both helped other companies and built my own to transact multiple billions of dollars in ecommerce. In the early days we built all our own tools and connected everything with our own code. Today, it's all about selecting existing apps and plugging them in. Usually much easier, but not always. If something is broken, you can no longer access the code and just fix it. THAT is where great companies such as A2X come in...They will walk you through the set up, and if something doesn't work their team is quick to respond. FURTHER, well designed tools like A2X "aggregate" shopping cart transactions so you are not cluttering your financial system with every single transaction. Not all middleware/connector apps do this! This becomes increasingly important as your company grows. Turn it on. Plug it in. Go! Ecommerce simplified! - Andy
Wow, Andy! Your extensive background in ecommerce truly speaks volumes about your expertise. You are the Wizard of ecommerce, doing int since 1994!! Impressive! It would be so interesting to hear your stories of how it was done back in the day. A2X was founded in 2014 by ecommerce business owners on the simple premise that "ecommerce accounting shouldn't be this hard". The "aggregation" feature you mentioned is indeed a game-changer. With A2X, you can streamline your financial reporting without cluttering it with every single transaction. We understand the need for efficiency as your company grows, and we're humbled to have played a part in simplifying your ecommerce experience. Thank you once again, Andy, for your adventurous spirit and taking the time to share your feedback. We're thrilled to have you as a customer and we look forward to continuing to support you on your ecommerce journey. Turn it on, plug it in, and let's simplify ecommerce together :)