A2X Sync for QuickBooks & Xero
Integrate Shopify and QuickBooks Online or Xero with A2X
Rating
4.9
feedback
314
chart
#636
All reviews
Review RSS Feed
July 4, 2023
The support team at A2X is great. They are quick to research and resolve issues. The App makes reporting sales and cost effective for my business owners. It was great working with Jessica on the support team.
Thank you for your review and special mention of our support team. Jess is a superstar, and the whole team is the same, happy to help anytime and we generally have a solution to cover all. Thanks again for your review, we greatly value the feedback.
June 12, 2023
Would highly recommend this app for e-commerce accounting. Jess was very helpful throughout the set-up process and was always able to find a solution for any issues we had.
Thank you so much for your review and support. We're pleased to hear that you are set up well and that we had a solution to cover your needs. We agree Jess is a superstar! Thank you again, we really value your feedback and support, and we look forward to working with you long into the future!
May 18, 2023
I will not lie I was overwhelmed when we started, but man oh man this app is worth the effort . No more reconciliations, no more 100's of invoices created but the winner. They UNDERSTAND SEASONAL businesses. Warndu is an Australian Native Food and gifting business. We go ballistic at Holidays and are more stable during the rest of the year. Automated downgrade of fees based on the work that the automation is doing. IT for good. Thanks so much.
Thank you for your review and kind feedback about A2X! We strive for gold-standard service and getting reviews like this make our day! We appreciate your time and look forward to working with you into the future.
April 16, 2025
I have used A2X for two months now to integrate Xero with eBay, Amazon and Shopify. Lana, Jennifer and Nora have been great, they are responsive and proactive, and my issues are resolved quickly. This app makes bookkeeping quick and simple. Two small issues I have found is that using 3rd party apps in Shopify may cause issues surrounding taxable/non taxable products. And PayPal settlements may be an issue if you’re working with multiple currencies. Both of these issues are worked around with manual adjustments. A2X has still been such a time saver overall so I would definitely recommend. Edit: With their new PayPal integration there are now no problems with PayPal settlements in multiple currencies. 2 years on, the support team are still 5 star, excellent customer service and accounting knowledge, they are so helpful and responsive.
Thank you so much for your feedback. We are happy to hear that A2X has been a time saver for you! Saving time with reliable, accurate, automated ecommerce accounting is what we do best! Thank you for mentioning our amazing support team; we strive to always provide a gold standard service. Looking forward to working with you into the future!
May 9, 2023
We recently moved from Sage Clod to Xero accounting. We experienced some initial issues with the reconciliation of funds from our Shopify site, but after a 15 minute phone call with Victoria the issue was quickly resolved.
Thank you so much for your review. We're happy to hear that your issue was resolved quickly with one of our superstars, Victoria! We always aim to provide a gold standard service with helpful, available support. We'll be here to assist when you need us!
May 2, 2023
We are using A2X app for Shopify and Amazon marketplaces. Victoria has been a huge help in getting us set up and mapped correctly. They are responsive and knowledgable. This has simplified our accounting. Thank you!
Thank you for providing a review, we are pleased to hear that our superstar, Victoria was able to provide you with our gold standard of customer support! We appreciate your time and look forward to working with you!
April 24, 2023
both incredibly useful and wonderful customer support. fixes some thorny ecommerce accounting problems and the customer support helped me get set up and rocking quickly and efficiently. would certainly recommend.
Thank you so much for your feedback. We're happy to hear you were rocking quickly and efficiently - we aim to provide all customers with a gold standard of customer support! We appreciation your review and look forward to working with you into the future!
April 19, 2023
I had a wonderful experience with Aidan. He was incredibly helpful. I recommend A2X to any e-commerce business.
Thank you for posting your feedback here and recommending A2X - it means a lot to us! Wonderful experiences are exactly what we strive for - and we wish to continue supporting you, making sure your needs are met, and that our software provides you with the level of automation that you need. We are really pleased to hear that our superstar, Aidan, has been able to support you well. If you will need any further support, our team is just a click away :)
April 18, 2023
Great experience dealing with Meg. She walked me through a problem and taught me something new also. I would highly recommend using A2X for accounting as it has been very helpful to our team.
Thank you for providing a review, and we are really pleased to hear that our superstar Meg has been assisting you well. We aim for a gold-standard service and getting reviews like this showcase that we're hitting the mark! Thanks again, we appreciate your time and look forward to working with you long into the future.
April 18, 2023
I am amazed at how responsive and helpful the customer service has been! They resolve my issues almost immediately every single time.
Thank you so much for your review and kind feedback about our customer support team! Your review is very much appreciated by all of us here at A2X! We aim to provide all customers with a gold standard of customer support, so we are pleased to read reviews like this where we are hitting the mark! We will be here to assist in any way we can, any time!
March 16, 2023
I am amazed at how responsive and helpful the customer service has been! They resolve my issues almost immediately every single time.
Thank you so much for providing such great feedback. We appreciate and value your time and support. We always aim to always provide a gold-standard service with easy-to-access, available support. Thank you once again for your continued support!
March 1, 2023
Great App, Great support! We have it integrated with Shopify and Quickbooks Online and it flawlessly sorts our product price, product cost, taxes paid, and Shopify fees, and transfers it all into QBO by the touch of a button. Highly recommend this app!
Thank you for your review! We aim to provide a simple solution that works well with QuickBooks providing customers with fully automated accounting while still taking advantage of easy reconciliation. We really appreciate your feedback and continued support.
Aug. 23, 2022
Great app. Works really well for our retail business and saves a lot of bookkeepers time by including the product sales, sales tax, discounts refunds etc. Maps well with our chart of accounts. Customer support is also fantastic and very helpful if you have questions or are working to get everything set up. I recommend this app.
Thank you so much for your review of A2X. We really appreciate and value your time and support. Saving time with reliable, accurate, automated ecommerce accounting is what we do best and we aim to provide a solution that is efficient but easy for everyone! Thank you for mentioning our amazing support team, we strive to always provide a gold standard service with helpful, available support. Thank you.
July 4, 2022
This app saves us so much time reconciling. It's accurate, fast and easy. The customer support is great, too. I do my reconciling on a Sunday, and their support is there on a Sunday, too.
Thank you for taking the time to provide great feedback like this. We love that we are able to provide a 7 day service, you just never know what day is going to be best for your ecommerce accounting so we like to make it easy every day! Reliable accuracy and more time to spend doing things you enjoy on your weekends, it's a win-win. Thanks again for making our day with your review.
June 27, 2022
A2X is a no brainer if you're using Shopify and Quickbooks Online !! Victoria on the A2X side walked us through all of our issues and has made a huge impact on our entire admin / accounting side of the business. We have also integrated DEAR Inventory Systems blended with Shopify / A2X & QBO and the load on our entire team has decreased significantly. A2X is so easy to configure, you can do it yourself !!
We couldn't agree more, A2X definitely is a no-brainer! :). Thank you for your kind support. Our aim is to provide the very best customer experience possible. It is reviews like this that help us to continually improve. A2X used in conjunction with a full inventory management tool gives you the best of both automation worlds. And in the most seamless way! We love that you are using A2X and we look forward to supporting you long into the future.
June 21, 2022
A2X Accounting makes our lives a lot easier. We have it connected with Quickbooks for one shop and use the export function for other shops. Customer Service is fast and to the point! In my view there is only 1 point for improvement: Having a public API so we can create custom connections / integrations. There is more in the world than just Quickbooks and Xero :-)
Thank you for your continued support. Our aim is to provide a gold standard customer experience in a supportive and uplifting environment. Your valuable feedback and improvement suggestions help us to continually improve our service. We look forward to providing you with ongoing support!
May 23, 2022
The easiest and most reliable way to pull in your accounting data from Shopify to Xero. It's a lifesaver once it's setup. The ongoing support and onboarding experience is second to none. Highly recommended!
Hi! It makes us so happy to read your review and feel your satisfaction :) We are constantly working on improving our onboarding procedure and automating overall processes within our software, all based on your valuable feedback and support. The goal we have is the same - to make it easy, accurate, and exciting! Thank you for choosing A2X and backing us up! We absolutely wish to stay right by your side in this vibrant e-commerce world. Together, we can make it a smooth sale :)
May 17, 2022
I'm not quite sure how I ever thought I had a handle on my accounting before A2X. If you're not using it already, give it a try and you will kick yourself for not using it sooner. My accountants had never seen it before but are now recommending to all of their e-commerce clients. Worth every penny.
Thank you for your kind support and we are also excited we found each other :) Here in A2X, we strongly believe in a supportive, uplifting environment, be it in our own teams or with our customers - we wish to nurture a space where all of us support those things that work and highlight those that don't so we can make them better. We believe it is really important to create a community where all of us can benefit from each other's experience and tackle the world of e-commerce accounting easy as a breeze. Thanks for joining us!
May 3, 2022
A2X has a very high level of accuracy, consistency and reliability -- exactly what anyone would want/expect in syncing financial data. This saves a tremendous amount of time and gives peace of mind that every settlement is reconciled to my accounting software. We started by "watching" every settlement come through and then manually initiating the sync. Now that we have confidence, everything happens automatically.
Thank you for taking the time to write such a detailed/informative review. Much appreciated! Accuracy, consistency, and reliability are the words woven into A2X's roots and mission. Your satisfaction and peace of mind are what we all strive for, and automating e-commerce accounting is the final goal. Without you, there would be no A2X, and we can only grow and develop by closely working with you and joining our expertise. Thanks for choosing us and putting your trust in our service. p.s. We hope you can now "watch' something more interesting than settlements :)
April 13, 2022
A2X we extremely supportive of setting up our connection from Shopify to Xero. We had no knowledge how to do it but they supported us the whole way through getting it done. No we have a super streamline connection that saves us so much time and a much better understanding of our own accounts and systems.
Thank you for You and for taking the time to write this review. It means a lot to us. Our support team of trained professionals will always be there for you, and as you might have already experienced, we are easy to talk to and we truly care :) Thanks for choosing A2X and helping us improve and grow!