Accessibility by CartCoders
Accessibility Assistant by CartCoders to follow WCAG ADA EAA
Rating
4.8
feedback
27
chart
#3,577
All reviews
Rating Breakdown
Review RSS Feed
June 10, 2024
ADA CartCoders went above and beyond to help us when our theme wasn't working properly by no fault of theirs. They helped us to troubleshoot and implement a change with quick supportive service.
Jan. 10, 2024
As a user of the CartCoders Accessibility ADA app, I am impressed with its comprehensive approach to making websites ADA and WCAG 2.1 compliant. The keyboard-only navigation and visual impairment adjustments are thoughtful features that enhance the user experience for all visitors. Implementing the app was straightforward, and it noticeably improved my website's accessibility. The customizable widget that intelligently modifies non-compliant elements is particularly useful. Additionally, the customer support has been responsive and helpful. Overall, this app is an essential tool for any Shopify store owner looking to ensure their site is accessible to all users, while also adhering to legal standards.
Thank you so much for your review. We always do our best to deliver best services. We've also launched HelpDesk and 24X7 Support system to give a quickest service.
Jan. 9, 2024
Wonderful and quick customer service. The price can't be beat for the value. A+
Thank you so much for your review. We always do our best to deliver best services. We're also launching HelpDesk and 24X7 Support system to give a quickest service.
Dec. 20, 2023
We love this app! Customer service went above and beyond to customize our icon for us. Responsive, quick, easy to work with. Thank you!
Thank you so much for your review. We always do our best to deliver best services. We're also launching HelpDesk and 24X7 Support system to give a quickest service.
Aug. 4, 2022
No product support. The app stopped working. There is no phone number to call and we have had zero responses from many emails. No help whatsoever.
Thank you so much for your review. Yes, We don't have 24X7 Support over the call. Instead we support on email within 24 hours in case of any issues. We received only one email from you 9 hours ago and we are looking into your issue. Thank you so much for your patience and let us know in case if you have more details about the issue you are facing.
Dec. 21, 2021
I tested lots of Accessibility apps and this one is the best ❤️ ❤️ ❤️ It also looks clean and minimal.
Thank you so much for your review. We always do our best to deliver best services.
Sept. 15, 2021
I installed this app for accessibility compliance. I upgraded to the low monthly price to customize the colors and make it look nice on my website. Super happy with it. Had one technical difficulty that was readily fixed by the developer at no charge. This is one of those issues that just makes me sleep better at night knowing I have an ADA-friendly site.
Thank you so much for your review. We always do our best to deliver best services.
Aug. 24, 2021
sorry but your application destroy our speed score of our website. We had score of 80 and it got down to 30.
Hello, Out app doesn't reflect the speed of your website. In case of any issues, please contact us at [email protected]
Aug. 3, 2021
The app is really working well for my store and also the support is very helpful. They helped me with some of the issues there.
Thank you so much for your review. We always do our best to deliver best services.
July 21, 2021
Simple, easy to install and set up, good and fast service. The translation to other languages is very helpful and easy to do.
Thank you so much for your review. We always do our best to deliver best services.
May 27, 2021
App works well and the customer support team fixes any issue you have, and fast. Great app to have.
Thank you so much for your review. We always do our best to deliver best services.
May 27, 2021
Really good app, helps our customers who need additional help, view the site. Works seamlessly, can't fault it.
Thank you so much for your review. We always do our best to deliver best services.
May 12, 2021
I wasn't being able to find the app on desktop version and within 24 hours of contacting them, they were able to provide quick support. Thanks!
Thank you so much for your review. We always do our best to deliver best services.
May 11, 2021
This app slows your website to a crawl. It took almost a minute for my site to load after connecting this app.
Hello, Out app doesn't reflect the speed of your website. In case of any issues, please contact us at [email protected]
March 19, 2021
GREAT APP –> simple look + does what I expected ... The customer service is also very helpful ... ✅
Thank you so much for your review. We always do our best to deliver best services.
March 8, 2021
Very responsive and very helpful customer service. Helps ensure all visitors are able to use my site in a way that makes sense to them. Great app!
Thank you so much for your review. We always do our best to deliver best services.
Feb. 8, 2021
I am very impressed with the support team. They helped us with a customization request. Thanks for the app.
Thank you so much for your review. We always do our best to deliver best services.
Aug. 22, 2020
Excellent App and I love I can use my brand colors without an extra fee like other apps. Customer service is fast and very helpful
Thank you so much for your review. We always do our best to deliver best services.
Aug. 21, 2020
Great app! They worked with us on the accessibility of our site. They are really responsive and take care of your needs.
Thank you so much for your review. We always do our best to deliver best services.
Aug. 17, 2020
This is a great app. It works great on desktop & mobile version view with no problems. I have reached out to support because I had some issues after I changed my theme. The problem is my theme change and not this app. The support was very helpful to get it working on my new theme. I highly recommend this app! I have it installed on two of my stores. Thank you for the great app! :)
Thank you so much for your review. We always do our best to deliver best services.