All reviews

Rating Breakdown

  • 5
    90% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (3 ratings)
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5 / 5 Share

Aug. 8, 2024

So easy to use! It installs the widget effortlessly and immediately, and offers customizations as well. The team at CartCoders is very responsive and helpful if you have any questions.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

As accessibility will apply to websites from mid-2025, at least in Germany, I was looking for a practical solution. An article in an e-commerce magazine recommended this app, among others. In the end, I opted for this app because it is easy to set up and attractively priced. I use the free Dawn theme with Shopify, where there is some custom coding and a lot of other third-party apps. So far there have been no conflicts with this app, everything runs smoothly and I haven't noticed any degradation in load time or other friction. The app is easy to activate and customize. For personal settings, the support was a very good help. I even received an answer at the weekend and didn't have to do anything else. Support solved the problem for me immediately. I therefore decided to support the team and took out the annual subscription straight away. I need it anyway, thanks to the German law enforcement agencies. I hope that the support team will continue to provide assistance, that the prices will remain attractive and that there will be regular updates if required. From my current perspective, an absolute recommendation to buy.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2024

ADA CartCoders went above and beyond to help us when our theme wasn't working properly by no fault of theirs. They helped us to troubleshoot and implement a change with quick supportive service.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted we could help. We've also introduced enhanced support features to ensure every client receives the best possible experience.

5 / 5 Share

Jan. 10, 2024

As a user of the CartCoders Accessibility ADA app, I am impressed with its comprehensive approach to making websites ADA and WCAG 2.1 compliant. The keyboard-only navigation and visual impairment adjustments are thoughtful features that enhance the user experience for all visitors. Implementing the app was straightforward, and it noticeably improved my website's accessibility. The customizable widget that intelligently modifies non-compliant elements is particularly useful. Additionally, the customer support has been responsive and helpful. Overall, this app is an essential tool for any Shopify store owner looking to ensure their site is accessible to all users, while also adhering to legal standards.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services. We've also launched HelpDesk and 24X7 Support system to give a quickest service.

5 / 5 Share

Jan. 9, 2024

Wonderful and quick customer service. The price can't be beat for the value. A+

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services. We're also launching HelpDesk and 24X7 Support system to give a quickest service.

5 / 5 Share

Dec. 20, 2023

We love this app! Customer service went above and beyond to customize our icon for us. Responsive, quick, easy to work with. Thank you!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services. We're also launching HelpDesk and 24X7 Support system to give a quickest service.

1 / 5 Share

Aug. 4, 2022

No product support. The app stopped working. There is no phone number to call and we have had zero responses from many emails. No help whatsoever.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you so much for your review. Yes, We don't have 24X7 Support over the call. Instead we support on email within 24 hours in case of any issues. We received only one email from you 9 hours ago and we are looking into your issue. Thank you so much for your patience and let us know in case if you have more details about the issue you are facing.

5 / 5 Share

Dec. 21, 2021

I tested lots of Accessibility apps and this one is the best ❤️ ❤️ ❤️ It also looks clean and minimal.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

5 / 5 Share

Sept. 15, 2021

I installed this app for accessibility compliance. I upgraded to the low monthly price to customize the colors and make it look nice on my website. Super happy with it. Had one technical difficulty that was readily fixed by the developer at no charge. This is one of those issues that just makes me sleep better at night knowing I have an ADA-friendly site.

Using app

3 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

1 / 5 Share

Aug. 24, 2021

sorry but your application destroy our speed score of our website. We had score of 80 and it got down to 30.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Out app doesn't reflect the speed of your website. In case of any issues, please contact us at [email protected]

5 / 5 Share

Aug. 3, 2021

The app is really working well for my store and also the support is very helpful. They helped me with some of the issues there.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

5 / 5 Share

July 21, 2021

Simple, easy to install and set up, good and fast service. The translation to other languages is very helpful and easy to do.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

5 / 5 Share

May 27, 2021

App works well and the customer support team fixes any issue you have, and fast. Great app to have.

Using app

About 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

5 / 5 Share

May 27, 2021

Really good app, helps our customers who need additional help, view the site. Works seamlessly, can't fault it.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

5 / 5 Share

May 12, 2021

I wasn't being able to find the app on desktop version and within 24 hours of contacting them, they were able to provide quick support. Thanks!

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

1 / 5 Share

May 11, 2021

This app slows your website to a crawl. It took almost a minute for my site to load after connecting this app.

Using app

About 2 months

Total reviews

4

Average rating

2.0

Developer Reply

Hello, Out app doesn't reflect the speed of your website. In case of any issues, please contact us at [email protected]

5 / 5 Share

March 19, 2021

GREAT APP –> simple look + does what I expected ... The customer service is also very helpful ... ✅

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

5 / 5 Share

March 8, 2021

Very responsive and very helpful customer service. Helps ensure all visitors are able to use my site in a way that makes sense to them. Great app!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

5 / 5 Share

Feb. 8, 2021

I am very impressed with the support team. They helped us with a customization request. Thanks for the app.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.

5 / 5 Share

Aug. 22, 2020

Excellent App and I love I can use my brand colors without an extra fee like other apps. Customer service is fast and very helpful

Using app

Almost 3 years

Total reviews

11

Average rating

4.4

Developer Reply

Thank you so much for your review. We always do our best to deliver best services.