AE: Order Editing & Upsell

Saves time and energy, and lets our customer feel more empowered.

These guys are amazing. Love everything they do.

Smart cancellation settings have made managing cancellations so much easier. I can customize cancellation reasons and enable them only when needed, giving me better control over the process. This feature has streamlined operations and reduced unnecessary cancellations.

Before discovering the app, I used to face issues with allowing the customers to edit the orders on their own, we used to receive a lot of support tickets for minute editing. But ever since we discovered Account Editor, it has been a boon for us helping to reduce dependency on the support staff.

Customers appreciate the ease with which they can modify orders, including address updates and adding products. This flexibility improves customer experience and reduces support tickets.

This is a great application!

The work was done quickly and professionally. Def recommend!!

Great product and service!

Great Application.

Excellent app to take some work away from our team and give more control to the customer to make some important changes to their orders.

Sarah and her team are great they understood our product and were always available to assist. We always had a lot of questions and she responded very quickly and always had a resolution. I could not ask for a better team to work with, and they exceeded all of my expectations. I highly recommend them to everyone.

Great app

The support team is polite, professional, and has excellent communication skills, which helped them quickly understand the problem and resolve it on the first attempt.

This was a great application to work with.

Great Application!

The Account Editor application is very nice and easy to navigate. I would highly recommend it to other Shopify users!

Amazing app!

Having features like smart cancellations and editing timeframes has reduced manual intervention significantly allowing us to focus on scaling business. This app is a game changer.