AE: Order Editing & Upsell

This app has done wonders for customer experience on our store, we added this application along with a few others after the new customer account update on shopify and it has been one of the best decisions we made for our store since.

Account Editor was easy to set up. The UI and layout are clean and easy for my customers to use. The AE support team has been great so far. I highly recommend this application to stores looking for a way to reduce the flow of support tickets.

Excellent app! I found this super helpful with adjustments and creating a better, more seamless experience for clients and collectors. I highly recommend.

Account Editor was easy to set up. The UI and layout are clean and easy for my customers to use. The AE support team has been great so far. I highly recommend this team and their products/apps to other businesses.

This is a great application. Works well.

Great Application

I cannot believe that there was no app before this that addressed the problem of order editing post purchase so efficiently, the application is easy to set up and use and we are seeing a reduction in support tickets after we installed the application.

Great application!

I was skeptical at first about the claims made by this application but after using it for a while now it has become an irreplaceable part of our workflow kudos to Alan and his team for providing support through every step of the process.

I really wish I had known about this app before it has helped me and my team save so much time and resources that were spent previously on support tickets and calls, the install, the setup and the service all have been top-notch. I highly recommend this app to anyone looking for a post-purchase order management solution for their store.

Love working with the team at IT-Geek. They are killing it for us. Can't wait to continue to keep building with the IT-Geek Team.

Amazing, highly recommend! All my needs were met and I couldn't be more pleased. Our situation was a little tricky and took a little extra attention, Tom was super attentive and worked hard to make sure I was 100% pleased and everything was functioning as desired. Excellent communication and speedy service! Thank you AE!

Saves time and energy, and lets our customer feel more empowered.

These guys are amazing. Love everything they do.

Smart cancellation settings have made managing cancellations so much easier. I can customize cancellation reasons and enable them only when needed, giving me better control over the process. This feature has streamlined operations and reduced unnecessary cancellations.

Before discovering the app, I used to face issues with allowing the customers to edit the orders on their own, we used to receive a lot of support tickets for minute editing. But ever since we discovered Account Editor, it has been a boon for us helping to reduce dependency on the support staff.

This app and audit report have been really great to have.