AE: Order Editing & Upsell

We had an issue during our peak season, and the support team stepped in quickly and helped us navigate through the issue at a crucial time. This app has really helped decrease customer service requests.

Great !

Fantastic Service, quick and easy to work with, would recommend!

Working with It-Geeks was a great experience! Tom helped me fix and customize my Shopify store exactly how I wanted. One of the biggest improvements was disabling the automatic variant selection, which made the shopping experience much cleaner for my customers. Order edits no longer create extra support work or lost sales for my business, and I really love how customizable AE is. From editing windows to shipping recalculations, everything fits the flow of my store perfectly. Huge thank you to Tom for being patient, responsive, and making sure everything was set up correctly for my shop. I truly appreciate the support!

After spending days with another app similar to this, I gave up thinking what we needed couldn't happen. Then we searched for the highest recommendation for order editing built for Shopify and AE was the number one choice, so we installed. We set up a meeting for the following morning. Within minutes, their team not only walked me through, but volunteered to set up totally for me. This app does everything we needed and will free so much time spent supporting our clients while allowing them to have full control. I love that I could pick and choose which options worked for us. DO NOT HESITATE to get this app! It's AMAZING and their TEAM is PROFESSIONAL, KNOWLEDGEABLE and PROVIDED more than we expected. Grateful for them!

Love this app! Has made self order editing for my customers so much easier!

Patrick and the whole team was really great! Excellent service. AE has improved our operations and decreased refund-related headaches. ROI is clear—we make more and refund less.

I had a great experience with Patrick and Tom with account editor. They are very thorough in what they ask and they quite literally understand my vision before I do. Our website is now making way better conversions after they've worked on it for us. Thank you!

We have used Account Editor for 7 months now and are very happy with the functionality. The app developers are very attentive and helpful, adding new features and responding to queries quickly.

We’ve significantly reduced support tickets thanks to AE's intuitive UI. Support was incredible—fast, detailed, and genuinely helpful.

Easy to setup and implement, I should have done this WAY SOONER! Out of the box it had exactly what I needed to eliminate 80% of my customer service calls for order editing. For the rest I needed something they didn't have and the team implemented a new feature within a week to get exactly what I asked for. Amazing app, outstanding customer support and well priced.

Amazing support team. Every question answered, every issue solved. We’ve added thousands in upsell revenue since installing.

Great app and customer support. Always helpful and open to suggestions for new features.